E-Commerce Manager

Livetrends Design Group LLC•Apopka, FL

About The Position

The E-Commerce Manager will oversee the day-to-day management and performance of our online sales channels while coordinating with internal teams responsible for content creation and product fulfillment. This role will play a critical role in scaling online sales, improving operational efficiency, and ensuring a seamless end-to-end customer journey. To be successful this candidate needs to combine ecommerce strategy, marketplace management, digital merchandising, analytics, and operational leadership to drive revenue growth, improve customer experience, and optimize ecommerce performance.

Requirements

Bachelor’s degree in marketing, business administration or a relevant field.
5–7+ years of ecommerce management experience
Experience managing B2B2C or omnichannel e-commerce operations
Strong understanding of e-commerce platforms and online marketplaces
Experience coordinating cross-functional teams
Analytical mindset with experience using ecommerce reporting tools
Strong project management and organizational skills
Excellent communication and leadership abilities

Responsibilities

Develop and execute e-commerce growth strategies
Manage online sales performance, promotions, merchandising, and conversion optimization
Identify opportunities to increase revenue, average order value, and customer retention
Monitor ecommerce trends, customer behavior, and competitor activity
Support expansion into new marketplaces, platforms, or digital channels
Own day-to-day management in online portals
Monitor and resolve listing suppression, content errors, and compliance flags
Coordinate new SKU setup and seasonal assortment changes
Manage product launches and seasonal campaigns with Marketing team support
Coordinate with support teams to ensure timely product setup and updates
Maintain brand consistency across all digital storefronts
Oversee product assortment, categorization, and merchandising strategy
Manage all product listings: titles, bullet points, descriptions, imagery, and attributes
Ensure 100% of live SKUs have complete, optimized, and retail-compliant content
Analyze product performance and recommend assortment adjustments
Collaborate with product, marketing, and operation teams on campaign execution
Partner with shipping and operations teams to ensure timely and accurate order fulfillment
Monitor inventory availability and coordinate replenishment needs
Help optimize fulfillment workflows and operational efficiency
Address order issues, returns, and customer experience concerns proactively
Generate weekly and monthly performance reports
Use data to drive strategic decisions and operational improvements