Technical Product Training Specialist - E-Mobility (all genders)

chargecloud

7d•Hybrid

About The Position

In this role, you will build the technical systems that ensure product knowledge reaches the right people at the right time. If you enjoy designing, developing, and automating learning solutions to make knowledge accessible, scalable, and impactful, this role is for you. You will build and improve digital learning solutions that help people find and use knowledge more easily. You will connect learning tools with other systems such as ERP, CRM and collaboration platforms. You will create learning experiences directly within the product, so users can learn while they work. You will set up automated ways to share knowledge, for example through emails, notifications, chatbots or AI-supported content. You will develop gamification features that make learning more engaging and effective. You will track how people use the learning solutions and improve them based on data and user feedback. You will work closely with Product, Engineering and Customer Success to make sure learning solutions support business goals.

Requirements

Several years of experience building learning systems from the ground up, including system integrations, automation and scalable set-ups
Strong technical skills in areas such as APIs, scripting, and automation tools
Hands-on experience with learning technology platforms and tools, including LMSs, in-app learning solutions, knowledge systems, automation platforms, and analytics tools
Ability to translate concepts into scalable, working solutions
Comfortable navigating change in fast-moving, evolving environments
Fluent English and German language skills (written and spoken)

Responsibilities

Build and improve digital learning solutions that help people find and use knowledge more easily.
Connect learning tools with other systems such as ERP, CRM and collaboration platforms.
Create learning experiences directly within the product, so users can learn while they work.
Set up automated ways to share knowledge, for example through emails, notifications, chatbots or AI-supported content.
Develop gamification features that make learning more engaging and effective.
Track how people use the learning solutions and improve them based on data and user feedback.
Work closely with Product, Engineering and Customer Success to make sure learning solutions support business goals.

Benefits

Remote First work style support (home, co-working spaces, headquarters)
Hardware provided for home office
Budget for ergonomic home office equipment after probation period
Flexible working hours with core time from 9:00 to 12:00
Workation Worldwide program (work remotely for up to 60 days per year within +/-4 hours of German time zone)
Benefits à la carte program (Probonio) for meal subsidies, childcare support, vouchers, Urban Sports Club membership
32 days of paid vacation per year
Christmas Eve and New Year’s Eve off
Culture Day (day off for personally important occasions)
Company-wide Bonus (Shared Success Plan)
Electric vehicle leasing through FINN JobAuto
Bike leasing
Team events (brainstorming, workshops, summer and winter events)
Urban Sports Club membership
Life coaching programs
Dog-Friendly Headquarters
20% contribution to company pension plan
Access to corporate benefits portal