About The Position

Visa is hiring a Technical Product/Project Management Intern for its Operations & Infrastructure organization, which delivers and operates the technology behind Visa’s global payments network. This 12-week internship provides hands-on experience supporting technology initiatives related to infrastructure, platforms, and engineering. Interns work with product managers, project managers, engineers, and business stakeholders on coordination, requirements gathering, data analysis, deliverable tracking, and strategic planning. The internship offers exposure to product and project management, technology operations, software development lifecycles, stakeholder management, and cross-functional collaboration. The program includes workshops, learning sessions, and social events, and concludes with a presentation of project achievements and recommendations to Visa leaders. The role requires at least three days in the office; the Hiring Manager will confirm the expectations for those days. Work hours vary based on departmental needs, and travel is required 5–10% of the time. The work is performed in an office setting and involves sitting and standing at a desk, communicating in person and by telephone, and frequently using standard office equipment such as computers and telephones.

Requirements

  • Currently pursuing a bachelor's or master's degree in Computer Science, Information Systems, Information Technology, Engineering, Business Analytics, Business Administration, Project Management, or a related field.
  • Expected to graduate between December 2027 and August 2028.
  • Ability to communicate clearly and professionally, verbally and in writing.
  • Digital fluency, including the ability to work with emerging technologies such as Generative AI tools to support everyday work.

Nice To Haves

  • Excellent verbal, written, and presentation skills, including the ability to communicate with technical and non-technical audiences.
  • Experience collaborating in academic, extracurricular, or professional team environments.
  • Familiarity with Agile, Scrum, Kanban, Waterfall, or other project delivery methodologies.
  • Experience with Jira, Azure DevOps, Confluence, Microsoft Project, or similar collaboration and project management tools.
  • Proficiency with Microsoft Office applications, including Excel, PowerPoint, Word, and Teams.
  • Exposure to data analysis, reporting, and visualization tools such as SQL, Power BI, Tableau, or similar technologies.
  • Interest in technical product management, project management, cloud technologies, infrastructure, software engineering, enterprise platforms, or digital transformation initiatives.
  • Strong organizational skills and ability to manage multiple priorities and meet deadlines in a fast-paced environment.
  • Critical thinking, problem-solving, and ability to identify process improvement opportunities.
  • Familiarity with Generative AI tools such as Microsoft Copilot, ChatGPT, Gemini, Claude, or similar platforms.
  • Ability to use AI-powered tools to enhance research, analysis, documentation, productivity, and problem-solving.
  • Curiosity and adaptability in learning emerging technologies, including AI-enabled solutions and evolving technology trends.

Responsibilities

  • Support the planning, coordination, and execution of technology products, projects, and strategic initiatives.
  • Assist with gathering business requirements, documenting user needs, and translating requirements into actionable project plans.
  • Support product and project lifecycle activities, including planning, prioritization, execution, testing, and delivery.
  • Track project milestones, risks, dependencies, and action items.
  • Partner with technical and business stakeholders to collect feedback, document processes, and support solution development.
  • Analyze project metrics, operational data, and user insights to identify trends and opportunities for improvement.
  • Create project plans, status reports, dashboards, presentations, and executive communications.
  • Participate in Agile ceremonies, project meetings, planning sessions, and stakeholder reviews.
  • Collaborate with engineering, product, and operations teams to support technology implementation and operational initiatives.
  • Contribute to process improvement efforts that enhance efficiency, scalability, and user experience.
  • Support documentation, knowledge-sharing initiatives, and operational best practices.
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