Technical Product Owner

Howden•San Diego, CA

About The Position

DUAL North America is seeking a technically fluent product leader with expertise in insurance underwriting and rating platform development. The Technical Product Owner translates business needs into scalable solutions, drives delivery across complex ecosystems, and partners with underwriting, technology, and architecture teams. The role owns product vision, roadmap, and backlog for underwriting and rating platform capabilities; leads prioritization and delivery; and facilitates alignment across business and technical stakeholders. Experience with SAFe® 6.0 or Agile delivery, Azure DevOps, and cross-functional facilitation is emphasized. The position is classified as exempt and full-time, reports to the AVP, IT Process Transformation, and requires 0–10% travel. The stated salary range is $125,000–$155,000 (the posting lists the upper amount as “$155,00.00”).

Requirements

Bachelor's degree or an equivalent combination of experience; the posting labels this qualification as preferred.
At least 5 years of experience as a Product Owner, Business Analyst, or in a similar role in insurance technology.
Strong understanding of commercial insurance underwriting, rating methodologies, and the policy lifecycle.
Experience with SAFe® 6.0 or Agile delivery frameworks.
Proficiency with Azure DevOps for backlog management and delivery tracking.
Demonstrated ability to lead delivery from requirements through rollout, including UAT.
Experience applying Lean or process improvement methodologies.
Excellent communication, facilitation, and problem-solving skills.
Ability to remain in a stationary position 50% of the time, with occasional movement in the office to access cabinets and equipment.

Nice To Haves

Experience in P&C commercial lines, including Property, Casualty, or Specialty.
Background with underwriting workbenches or submission platforms.
SAFe® Product Owner/Product Manager (POPM) certification.

Responsibilities

Own and evolve the product vision, roadmap, and backlog for underwriting and rating platform capabilities.
Partner with underwriting leadership to define business needs, refine requirements, and align work with organizational goals.
Translate underwriting workflows and rating logic into user stories and acceptance criteria.
Prioritize the backlog using data, business value, and technical considerations.
Work with development and integration teams to clarify requirements and support timely feature delivery.
Manage PI planning in a SAFe environment, aligning teams and ARTs and monitoring delivery progress.
Remove impediments and ensure high-quality planning increments.
Collaborate with solution architects to align designs with enterprise architecture, integration patterns, and scalability standards.
Guide discussions about rating engines, data flows, APIs, and integration points.
Evaluate technical trade-offs and support decisions among engineering and business stakeholders.
Facilitate discussions with underwriting, operations, IT, and leadership to gather feedback and build consensus.
Communicate product status, risks, and decisions to senior stakeholders, serving as the primary liaison between business and technical delivery teams.
Ensure delivered functionality meets business expectations through acceptance testing and validation.
Identify opportunities to streamline underwriting workflows, improve rating accuracy, and enhance user experience.
Champion Agile and SAFe practices across teams.
Apply Lean or other process improvement methodologies to streamline workflows, reduce waste, and improve delivery efficiency.