technical product manager sr - ST, Seattle, WA
About The Position
The Technical Product Manager, Senior contributes to Starbucks’ success by taking end-to-end responsibility for the strategic value, usability, and performance of one or more digital products. The role helps build and nurture a digital ecosystem that elevates the Starbucks brand and grows the business through human connections, relationships, and experiences. It requires strong technical acumen and a passion for creating simple solutions and engaging digital experiences. The role defines product value and direction by aligning business and technical objectives, setting priorities, and establishing product health and performance metrics. It independently drives technical solutions for large, complex features and translates needs into buildable work through epics, user stories, acceptance criteria, and non-functional requirements. The Technical Product Manager partners with design, engineering, architects, developers, and business or subject matter representatives to plan and deliver products using iterative Agile practices. The role also evaluates new technology capabilities, manages technical tradeoffs and risks, communicates across business and technology teams, and coaches and mentors team members in technical product management.
Requirements
- Bachelor's degree or equivalent experience in a related field.
- At least 7 years of experience delivering complex products in a technology environment.
- At least 5 years partnering with design and engineering to deliver customer-facing features and cloud-native backend systems.
- At least 5 years developing roadmaps, priorities, and feature definitions; writing and refining user stories and acceptance criteria; managing product backlogs; and reconciling conflicting requirements across stakeholder groups in a fast-paced environment.
Nice To Haves
- Recent experience delivering web, mobile, and cloud-native enterprise systems, with the ability to read and reason about code; prior programming experience is a plus.
- Working knowledge of APIs, synchronous and asynchronous event- and message-driven architectures, data interfaces, authentication and authorization, and integration patterns connecting distributed services.
- Ability to influence without authority, communicate clearly, stay organized across competing priorities, and familiarity with Agile practices and tooling.
- Proven ability to partner with engineering and dependent teams to define requirements across services and validate transaction flows end to end.
- Experience defining acceptance criteria and validating delivered features against stated goals in distributed, high-volume transactional systems.
Responsibilities
- Define product value and direction by aligning business and technical objectives, setting clear priorities, and establishing product health and performance metrics.
- Independently drive technical solutions for large and technically complex features.
- Translate needs into buildable work by writing epics and user stories, defining acceptance criteria and non-functional requirements, and clarifying tradeoffs, dependencies, and constraints.
- Drive iterative Agile delivery by partnering with design and engineering on sizing and planning, removing blockers, facilitating user review and acceptance, and measuring feature success after launch.
- Manage product planning and development through day-to-day collaboration and decisions with architects, developers, designers, and business or subject matter representatives.
- Stay current on technology capabilities and apply that knowledge to product solutions; recommend and plan innovative products and features.
- Identify technical tradeoffs, escalate risks, and manage mitigation with partner engineering teams.
- Communicate independently and effectively with technology and business teams.
- Coach and mentor the team in technical product management competencies.
Benefits
- Medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits for partners and their families.
- Short-term and long-term disability.
- Paid parental leave and family expansion reimbursement.
- Paid vacation from date of hire, sick time, eight paid holidays, and two personal days per year.
- Eligible participation in a 401(k) retirement plan with employer match.
- Discounted company stock program (S.I.P.) and Starbucks equity program (Bean Stock).
- Incentivized emergency savings and financial well-being tools.
- 100% upfront tuition coverage for a first-time bachelor's degree through Arizona State University's online program via the Starbucks College Achievement Plan.
- Student loan management resources and access to other educational opportunities.
- Backup care and DACA reimbursement.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
