Technical Product Manager, IT

API • Edmonton, AB

23d • $105,000 - $125,000 • Onsite

About The Position

Applied Pharmaceutical Innovation (API) brings life-saving research to the real world by helping life science innovators bridge the gap between academic research and commercial product development. We are driven, compassionate, and laser focused on making a dramatic positive impact with everything we undertake.

When you join API, you are part of a rapidly growing team that is creating collaborative opportunities to commercialize Canadian life sciences discoveries, increasing the amount of commercial research and development in the country, and supporting Alberta as a key pillar in Canada’s life sciences sector.

API is currently seeking a Technical Product Manager, IT to join our team for an 18-month contract position, covering a maternity leave. The Technical Product Manager, IT is responsible for leading the strategy, development, and delivery of API-driven solutions that support business operations and integrations. This role works cross-functionally with business stakeholders, developers, and vendors to ensure scalable, secure, and efficient systems. The ideal candidate combines strong technical knowledge with product management expertise to drive initiatives from concept through implementation.

This is temporary maternity leave coverage contract starting June 1, 2026.

Please note this position requires full-time on-site presence.

Requirements

• Master, Bachelor or Associate Degree in Information Technology, Computer Science or related field
• A minimum of 5 years of related experience is required.
• Hands-on experience with core IT infrastructure, including cloud platforms (AWS), Active Directory, identity management (Okta), and networking (Cisco – firewalls, switches), and API design, system integrations, and enterprise architecture.
• Proven experience in backup and disaster recovery strategies and best practices.
• Knowledge in creating and maintaining technical documentation, including SOPs, policies, and procedures
• Proven ability to manage full product lifecycle, from requirements gathering to delivery and support
• Strong stakeholder management skills, with the ability to translate business needs into technical solutions
• Strong experience working in Agile environments, including backlog management, sprint planning, and iterative delivery
• Ability to define and prioritize user stories, manage product backlogs, and align deliverables with business value
• Experience in vendor management, procurement processes, and budgeting
• Ability to manage multiple projects and priorities in a fast-paced environment
• Skilled in stakeholder management, effectively translating business needs into technical solutions
• Strong analytical and problem-solving skills with attention to detail
• Excellent communication skills, both technical and non-technical
• High level of ownership, accountability, and initiative
• Ability to work cross-functionally and influence without direct authority
• Adaptability and comfort working in evolving and complex environments
• Strong organizational and documentation skills

Nice To Haves

• Certifications in PMP, Scrum Product Owner (CSPO), or AWS certifications is an asset.
• Familiarity with GMP environments and Computer System Validation (CSV) processes (IQ/OQ/PQ) is a strong asset
• Experience supporting laboratory systems or lab IT environments is an asset.
• Knowledge of cybersecurity best practices and compliance frameworks is an asset.
• Exposure to data integration tools or middleware platforms is an asset.
• Experience with enterprise applications such as Monday.com, LMS platforms (e.g., Absorb), and laboratory systems (e.g., Labx, Open Lab, ), Quality tools : Compliance Wise, Novatek is an asset.

Responsibilities

• Lead the specification, procurement, budgeting, and implementation of IT infrastructure for new facility builds, including the CMPC site
• Oversee installation, validation, and testing of critical IT systems to ensure readiness and compliance
• Manage and support core IT infrastructure, including Active Directory, Okta, Monday.com, Novatek, Absorb LMS, AWS cloud, physical servers, and Cisco network infrastructure (firewalls, switches)
• Own API and system integration initiatives, ensuring seamless connectivity across enterprise platforms and third-party solutions
• Collaborate with cross-functional teams to gather requirements and translate business needs into technical solutions
• Develop and maintain technical documentation, including SOPs, procedures, and IT policies
• Support the setup and ongoing IT operations of GMP labs, ensuring systems meet regulatory and operational standards
• Maintain and enhance backup and disaster recovery strategies to ensure business continuity
• Monitor system performance, troubleshoot issues, and drive continuous improvements across the IT landscape
• Manage external vendors and partners to support infrastructure and integration initiatives

Benefits

• Comprehensive Health Coverage: At API, we prioritize the well-being of our employees. We offer a comprehensive health coverage plan. Our premiums are 100% covered, ensuring that you and your dependents receive the necessary healthcare support.
• Retirement Savings: API offers a RRSP Matching Program. Employees may be eligible to participate, with API matching of contributions up to 1–3% of base salary, in accordance with program terms.
• Professional Development Opportunities: We foster a culture of continuous learning and growth. API provides access to various professional development opportunities, including training programs, workshops, conferences, and certifications. We encourage employees to enhance their skills, broaden their knowledge, and stay updated with the latest advancements in the life sciences industry.
• Collaborative and Inclusive Environment: At API, we believe in the power of collaboration and diversity. We foster an inclusive work environment that values and respects individuals from all backgrounds. We promote teamwork, open communication, and a supportive atmosphere where everyone's contributions are valued.
• Generous Paid Time Off: We understand the importance of taking time off to recharge and maintain a healthy work-life balance. API offers a generous paid time off (PTO) policy that includes vacation days, medical/personal days, and holidays. We encourage our employees to prioritize their well-being and enjoy quality time away from work.
• Green Transit Allowance: Employees based out of an office are eligible to enroll in our green transit program, which promotes the use of environmentally friendly modes of transportation. By participating in the program, you commit to making green transit your primary mode of transportation for at least 75% of your commute to and from work. Green transit includes walking, biking, carpooling, and public transportation.
• Work From Home: Eligible employees are entitled to 20 Work from Home days, this is subject to job function, company needs, and manager approval.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree
• Number of Employees: 11-50 employees