IT Product Manager

Jazwares, LLC•Plantation, FL

2h•Onsite

About The Position

The IT Product Manager serves as the strategic owner and visionary for critical IT product domains—with a primary focus on Accounting & Financial Systems (e.g., ERP, AR/AP automation) and a secondary focus on Supply Chain & Logistics ecosystems. Operating in a "Two-in-a-Box" co-leadership model, this role acts as a vital bridge between executive stakeholders, business super users, and technical delivery teams. This hybrid position combines deep Senior Business Analysis and Process Engineering with a product-centric mindset to own the long-term roadmap, ROI, and business value of Jazwares' core application ecosystems. By translating complex business objectives into prioritized technical backlogs and scalable solution designs, this role ensures technology investments—from core ERP financial enhancements and automated revenue cycles to global supply chain workflows—are strategically aligned and built to scale with Jazwares’ growth. Beyond strategy and analysis, this role serves as the Agile Lead and Scrum Master for dedicated Product-Oriented Delivery organizations, known as "PODs". Heavily leveraging Jira, the IT Product Manager manages the full product lifecycle: refining backlogs, facilitating ceremonies, and driving sprint execution to ensure continuous, reliable delivery. The ideal candidate empowers cross-functional SMEs to navigate technical ambiguity, eliminates "Shadow IT" silos, and delivers high-impact solutions with a relentless focus on user adoption and operational excellence.

Requirements

Bachelor’s degree in Information Technology, Business Administration, Computer Science, System Engineering, or a closely related field.
5-7+ years of progressive experience in IT Product Management, Business Analysis, Business Process Architecture, or IT Project delivery.
Proven experience managing the full product lifecycle for enterprise applications is highly preferred.
3+ years of dedicated experience acting as a Scrum Master or Product Lead, managing Agile ceremonies and driving continuous delivery for dedicated PODs in a fast-paced environment.
Expert-level hands-on administrative and operational experience with Jira and Confluence, including advanced backlog structuring and dashboard reporting.
Strong proficiency in process mapping tools (MS Visio, Lucidchart), spreadsheets, and a demonstrable understanding of relational database queries (Microsoft SQL Server) to support data-driven product decisions.
Proven track record of mapping complex "As-Is" and "To-Be" workflows, with experience driving process automation and API integration mapping across application ecosystems.
Deep operational knowledge of end-to-end Accounting & Financial Systems (Primary Focus), Product Information Management, and the Supply Chain Management (SCM) lifecycle (Secondary Focus).
Refined ability to orchestrate the flow of data between core ERPs, planning modules, and logistics platforms.
Lead ERP Transformations: Direct the full lifecycle of large-scale financial applications, managing complex migrations, upgrades, and global rollouts without disrupting critical accounting month-end close cycles.
Strategic Stakeholder Partnership: Partner in a "Two-in-a-Box" model with Finance executives (e.g., Corporate Controller) to translate strategic financial goals into actionable, prioritized Jira backlogs.
Solution Design & Integration: Map current and future state data flows to identify gaps, proposing automation options that minimize technical debt across the enterprise architecture.
Vendor & Release Management: Orchestrate high-level vendor relationships (e.g., NexTec, HighRadius) and manage rigorous release schedules to ensure system stability and compliance.
Lead ERP & Core System Transformations: Direct the full lifecycle of large-scale ERP and Corporate Application implementations and support (e.g. P2P, Finance), managing complex migrations, upgrades, and global rollouts.
Architectural Strategy & Governance: Partner with Enterprise Architects to define and enforce solution standards, ensuring all application projects align with the broader IT roadmap, security protocols, and integration strategies.
Proven experience working with Creative Services and Sales Ops Product Owners to identify data gaps, map API integrations, and drive user adoption to ensure a "Single Source of Truth" for global product content.
Ability to manage high-level integrations within the ERP ecosystem, specifically ensuring seamless procurement workflows and automated invoicing.
Deep operational knowledge of global distribution, EDI order processing, and warehouse management systems.
Proven experience leveraging demand planning tools (like Arkieva) and hyperscale BI to translate complex business forecasts into actionable production schedules and supply chain triggers.
Ability to own and prioritize a complex product backlog based on business value, ROI, and executive strategic pillars.
Proven ability to manage the entire lifecycle of an IT product domain, leading process redesigns and change management activities with minimal supervision.
Deep knowledge of Agile principles with the ability to act as a strategic Lead for cross-functional PODs, fostering a culture of accountability and unblocking delivery silos.
Highly adept at translating technical jargon for business leaders to distill technical progress into clear business value narratives.
Expert operational capability within Jira, Smartsheet, and Confluence for managing "spikes," epics, and t-shirt sizing for executive visibility.
Highly adaptable with a flexible approach to navigating ambiguity and fast-changing priorities within a growing $1B+ corporate environment.
Excellent interpersonal skills with the ability to partner with Business Super Users and SMEs, confidently facilitating "Train-the-Trainer" sessions to ensure high product adoption.

Nice To Haves

Prior experience working in a global, matrixed corporate environment.
Multilingual capabilities are a strong plus.
Certified Product Owner (CSPO), Certified ScrumMaster (CSM), Professional Scrum Master (PSM), Certified Business Analysis Professional (CBAP), or Lean Six Sigma certification.
Knowledge of High Radius and Sage X3 a plus.

Responsibilities

Own the end-to-end lifecycle and strategic value of critical IT product domains.
Define product visions.
Prioritize complex backlogs in Jira.
Orchestrate cross-functional teams to deliver high-impact technical solutions.
Own the yearly Product Roadmap for your domain, ensuring alignment with corporate goals and IT strategic pillars.
Act as the final decision-maker for backlog prioritization, weighing business urgency against technical feasibility.
Drive POD execution excellence by heavily leveraging Jira to manage continuous delivery and eliminate "Shadow IT" silos.
Partner in a "Two-in-a-Box" model with Business Product Owners to align technical roadmaps with functional business processes, ensuring that product evolution directly drives measurable outcomes and ROI.
Lead all Agile ceremonies (stand-ups, sprint planning, grooming, retrospectives) for dedicated product PODs to ensure team alignment and unblock technical impediments.
Serve as the primary architect of the product backlog in Jira, ensuring epics and user stories are strategically structured to deliver continuous business value.
Partner with Business Sponsors and business leaders to define and prioritize product features based on ROI and revenue impact.
Track and communicate Business Value Metrics (e.g., user adoption, process efficiency gains) to provide visibility to the PMO Steering Committee.
Lead the IT department’s shift from project-based work to a product-centric model, coaching teams on advanced Jira workflows and "spikes" for innovation.
Lead the discovery phase for new product features, identifying capability gaps and translating high-level business desires into detailed technical specs.
Define the "Definition of Done" for complex integrations, ensuring the development team has absolute clarity on functional requirements.
Partner with QA and developers to ensure the final product aligns with the original vision, managing the transition from project "Go-Live" to Business as Usual (BAU) operations.
Coordinate User Acceptance Testing (UAT) and "Train-the-Trainer" sessions to ensure global adoption of product updates.
Engineer optimized workflows for your product domain (e.g., Accounting & Finance and/or Supply Chain) to drive organizational efficiency as Jazwares scales beyond $1B.
Identify opportunities to automate manual tasks within your application suite to reduce technical debt.
Ensure all product enhancements comply with Jazwares security protocols and overall technology roadmaps.
Manage API and data-mapping architectures across the IT portfolio to ensure a single source of truth.
Own the organizational change management plan for your product, ensuring new features are adopted seamlessly and training "champions" to lead their teams.
Serve as the Agile Lead and strategic visionary for one or more continuous, cross-functional Product Teams (PODs).
Orchestrate the flow of data between core ERPs, planning modules, and logistics platforms.
Identify, prioritize, and plan the continuous product roadmap for core ERP and financial automation systems, ensuring seamless Order-to-Cash (O2C) and Procure-to-Pay (P2P) cycles.
Direct the full lifecycle of large-scale financial applications, managing complex migrations, upgrades, and global rollouts without disrupting critical accounting month-end close cycles.
Partner in a "Two-in-a-Box" model with Finance executives (e.g., Corporate Controller) to translate strategic financial goals into actionable, prioritized Jira backlogs.
Map current and future state data flows to identify gaps, proposing automation options that minimize technical debt across the enterprise architecture.
Orchestrate high-level vendor relationships (e.g., NexTec, HighRadius) and manage rigorous release schedules to ensure system stability and compliance.
Direct the full lifecycle of large-scale ERP and Corporate Application implementations and support (e.g. P2P, Finance), managing complex migrations, upgrades, and global rollouts.
Partner with Enterprise Architects to define and enforce solution standards, ensuring all application projects align with the broader IT roadmap, security protocols, and integration strategies.
Identify, prioritize, and plan all product information and digital asset management efforts across global retailers and D2C channels.
Work with Creative Services and Sales Ops Product Owners to identify data gaps, map API integrations, and drive user adoption to ensure a "Single Source of Truth" for global product content.
Partner directly with Procurement, Finance, and Licensing to manage the frictionless flow of purchasing, vendor data, and payables.
Manage high-level integrations within the ERP ecosystem, specifically ensuring seamless procurement workflows and automated invoicing.
Partner with Logistics, Warehousing, and Accounting to orchestrate the physical fulfillment of goods across Jazwares’ global footprint and five separate 3PLs.
Partner with Sales Planning Ops and Corporate Strategy to leverage data for market anticipation and supply alignment.
Leverage demand planning tools (like Arkieva) and hyperscale BI to translate complex business forecasts into actionable production schedules and supply chain triggers.