Technical Product Delivery Manager, Vice President - Privileged Access Management

JPMorgan Chase & Co. • Plano, TX

2d • $133,000 - $200,000

About The Position

As a Product Delivery Manager in Corporate Technology, Identity and Access Management, you will enhance and optimize product delivery and create solutions and efficiencies that enable successful implementations. You will partner with engineering, cybersecurity, risk, and customer teams to deliver scalable solutions to complex security challenges and support business outcomes. The role translates needs into clear product direction, prioritizes investments using data and customer feedback, and drives adoption through change management. It also supports the modernization of privileged access patterns while maintaining operational excellence and alignment with controls.

Requirements

• 5+ years of experience or equivalent expertise in product delivery or a relevant domain area.
• Demonstrated ability to execute operational management and change readiness activities.
• Strong understanding of delivery and a proven track record implementing continuous improvement processes.
• Experience in product or platform-wide release management, including deployment processes and strategies.
• Formal training or certification in product engineering concepts and 5+ years of applied experience.
• 5+ years of experience delivering cybersecurity, Identity and Access Management, Privileged Access Management, platform, or enterprise technology products in partnership with engineering teams.
• Deep knowledge of Privileged Access Management principles, controls, and security best practices, including auditability and least privilege.
• Hands-on experience in one or more Privileged Access Management domains, such as just-in-time access, role-based access control, credential vaulting, secrets management, or privileged session management.
• Experience defining product requirements for APIs, integrations, and technical solutions for enterprise security platforms.
• Ability to lead cross-functional initiatives and influence stakeholders across engineering, cybersecurity, risk, compliance, and operations.
• Strong analytical, problem-solving, and communication skills, including defining success metrics, measuring outcomes using data, producing clear executive updates, and driving stakeholder alignment.

Nice To Haves

• Proficient knowledge of the product development life cycle, design, and data analytics.
• Experience with cloud-based identity and privileged access architectures across Amazon Web Services, Microsoft Azure, or Google Cloud Platform.
• Familiarity with modern access management patterns, including Zero Trust and workload or machine identity.
• Experience using analytics, visualization, and reporting tools to guide product decisions and adoption strategies.
• Knowledge of DevSecOps practices, automation, resiliency concepts, and modern software delivery principles.
• Experience using AI-powered tools to improve discovery, requirements definition, roadmap planning, stakeholder communications, and identities across hybrid and cloud environments.

Responsibilities

• Lead end-to-end product delivery processes, including intake, dependency management, release management, product operationalization, delivery feasibility decisions, and product performance reporting; identify opportunities to improve efficiency and functional coordination.
• Lead change management activities across functional partners and ensure adherence to risk, controls, compliance, and regulatory requirements.
• Manage timelines and dependencies, monitor blockers, ensure adequate resourcing, and liaise with stakeholders and functional partners.
• Define and communicate product strategy, roadmap, and measurable outcomes for Privileged Access Management capabilities.
• Modernize privileged access patterns through just-in-time access, passwordless approaches, and least-privilege controls to improve security and user experience.
• Partner with engineering and architecture to translate customer needs into requirements, integrations, and platform capabilities.
• Manage delivery plans, timelines, cross-functional dependencies, and risk mitigation to meet commitments and reduce delivery friction.
• Lead onboarding, communications, and change management to increase adoption and sustained effective use of privileged access services.
• Analyze adoption metrics, operational data, and customer feedback to identify trends and inform prioritization and investment decisions.
• Develop executive-ready reporting on adoption, operational health, delivery progress, and business outcomes.
• Ensure product capabilities align with enterprise risk and control expectations while prioritizing customer success and reliability.

Benefits

• Competitive total rewards package, including base salary determined by role, experience, skill set, and location.
• Eligible roles may receive commission-based pay and/or discretionary incentive compensation in cash and/or forfeitable equity.
• Comprehensive health care coverage.
• On-site health and wellness centers.
• Retirement savings plan.
• Backup childcare.
• Tuition reimbursement.
• Mental health support.
• Financial coaching.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed