Technical Planning Coordinator

Schneider Electric•UNAVAILABLE, Texas

About The Position

The Technical Planning Coordinator serves as a link between technical expertise and operational execution, partnering with the planning team to support efficient service delivery. The role enriches work orders with accurate, detailed, execution-ready information, translates technical requirements into actionable planning details, and helps ensure work is properly scoped, scheduled, and executed. The coordinator collaborates across Schneider Electric departments and with internal and external stakeholders to support field quality, operational efficiency, and process improvements.

Requirements

Two-year degree or equivalent experience.
Five years of relevant mechanical, electrical, and/or power distribution service experience.
Testing, maintenance, and/or upgrade experience in some or all of the following: low- or medium-voltage switchgear, transformers, relay protection systems, and control systems.
Strong communication and documentation skills.
Proven ability to interpret blueprints and service documents, including specifications, drawings, and bills of materials, as well as reporting and quality requirements.
Strong self-management skills and ability to work without daily supervision.

Responsibilities

Support Planners with technical capabilities for Region 6 modification jobs and work orders.
Identify Field Service Representatives (FSRs) suited to perform work based on their technical qualifications.
Identify technical aspects of jobs and communicate them to Planners for scheduling and execution.
Enrich work orders with equipment needs and technical details.
Collaborate with Planners, Territory Managers, Regional Directors, Sales, and other stakeholders.
Participate in developing innovative solutions to complex technical problems.
Attend customer-facing internal and external kickoff meetings.
Document processes, gaps, and improvement opportunities.
Verify FSR Power Qualifications at a granular level.
Locate and analyze available documentation, and identify documentation errors or omissions that may affect product support.
Create skill-set matrices and apply knowledge of BFS.
Document detailed instructions for Planners regarding regional skill sets, required parts, and related job details.
Work across departmental boundaries to address challenging technical situations and drive field quality and process improvements.
Demonstrate product knowledge for modification work orders.
Drive process improvements with teams such as TCC.
Participate in SIM2 calls as needed for planning purposes.