Technical Coordinator

Sonora Quest Laboratories / Laboratory Sciences of Arizona•Yakima, WA

3d•Onsite

About The Position

The Technical Coordinator provides advanced technical knowledge and applies it to laboratory testing, clinical relevance, and complex problem-solving. The role serves as a department resource and helps ensure compliance with laboratory accreditation and regulatory requirements, including CLIA ’88, JCAHO, CAP, and OSHA. Work is performed in accordance with established policies, procedures, regulatory and accreditation requirements, and applicable professional standards. The coordinator performs MLT/MLS duties at a high level of competency and provides operational leadership and workflow oversight for the assigned section or shift. Under the direction of a Supervisor and/or Technical Director, the role supports technical initiatives, quality systems, staffing and training activities, financial performance, and communication across the department and system. In the section supervisor’s absence, the coordinator provides onsite supervision, including scheduling and day-to-day workflow management, and gives input on assessments or disciplinary actions.

Requirements

Technical Coordinator I: Associate degree in medical laboratory technology, medical laboratory science, or clinical laboratory science, plus four years of laboratory training or experience (or both) in nonwaived testing in the designated specialty/sub-specialty area; alternatively, a bachelor’s degree in chemical or biological science, subject to transcript review for eligibility, plus two years of such training or experience.
Technical Coordinator II: Bachelor’s degree in medical laboratory science/medical technology; or a bachelor’s degree in chemical or biological science, subject to transcript review for eligibility, and MLS or categorical certification.
Technical Coordinator II: Two years of experience in nonwaived testing in the designated specialty/sub-specialty area.
For certain specialty disciplines where certification is unavailable, such as Toxicology, HLA, or HCTT: Technical Coordinator I requires a bachelor’s degree and two years of experience in the discipline; Technical Coordinator II requires a bachelor’s degree and four years of experience in the discipline.
Foreign-educated candidates must provide a detailed credential evaluation from IERF or another nationally recognized credentialing agency for eligibility review.
Personal maturity and responsibility.
Excellent reading, writing, and math abilities; effective oral and written communication sufficient to demonstrate comprehension.
Ability to perform detailed work, manage frequent interruptions, multitask, solve problems, and memorize information.
Ability to take direction and assimilate instructions quickly.
Detail orientation and exceptional organizational skills.
Basic computer skills.
Exceptional customer service skills, a good performance review, and successful completion of the department’s onsite competency evaluation and/or assessment.

Nice To Haves

Additional related education and/or experience.

Responsibilities

Perform MLT/MLS duties at a high level of competency and provide operational leadership and workflow oversight for the section or shift.
Apply comprehensive technical knowledge and clinical relevance to daily work, and resolve complex technical, computer, interdepartmental, and quality issues.
Support implementation of system technical initiatives under the direction of the Supervisor and/or Technical Director.
Provide onsite supervision in the section supervisor’s absence, including determining schedules, managing daily workflow, and providing input on assessments or disciplinary actions.
Review records and ensure quality control and quality assurance procedures are performed.
Maintain quality control and instrumentation maintenance records and ensure documentation meets accrediting and licensing standards.
Assist leadership and technical specialists with new QC/QA policies and continuous quality improvement programs in accordance with the Quality System.
Participate in department and LSA/SQL System quality assurance activities; monitor regulatory and accreditation compliance and help prepare for onsite accreditation reviews.
Identify opportunities to improve financial performance, reduce costs, increase productivity, and improve service; monitor inventory, escalate related issues, and assist with cost analysis models.
Assist with personnel selection, training, development, coaching, new employee orientation, and competency activities under appropriate direction.
Provide input for employee competency and annual assessments within required time frames and help ensure staff complete competency program requirements.
Coordinate and actively participate in at least two special projects per year within the department or SQL/LSA System, in addition to other department duties.
Serve as a communication liaison for onsite and system issues, connect staff with system resources when appropriate, and work with onsite management to integrate the area into other activities.
Promote teamwork, customer service, learning, and development through communication, preceptor skills, and coaching.