Technical Partner Operations Specialist, OlmoEarth
About The Position
OlmoEarth is growing — more partners, more use cases, and a platform that is evolving quickly. We are looking for a Technical Partner Operations Specialist to bring structure and momentum to the operational side of our partnerships work: use-case evaluations, partner enablement, documentation, and coordination that keep engagements moving. OlmoEarth is an open, end-to-end platform built around a family of foundation models for Earth observation. The platform enables users to create custom fine-tuned models to detect and classify novel geospatial features, handling the full loop: imagery acquisition, annotation, distributed model training and inference, and visualization. Our partners span some of the most respected institutions working on wildfire risk, crop mapping, mangrove conservation, and forest protection. OlmoEarth sits within the AI for the Planet group at the Allen Institute for AI, a small, mission-driven team working on conservation, food security, disaster resilience, and climate solutions.
Requirements
- 5+ years in partnerships, customer success, account management, technical program management, or a related role.
- Working experience with geospatial toolsets or platforms (e.g., Google Earth Engine, QGIS, ArcGIS); familiarity with remote sensing, Earth observation, or environmental science.
- Strong written communicator across a range of formats and audiences.
- Comfort navigating technical products and concepts; curiosity and self-driven learning aptitude.
- Ability to operate independently with limited supervision.
- Demonstrates a strong ownership mindset, willing to roll up their sleeves and contribute wherever needed to help the team achieve its goals.
- Effective prioritization and organization skills; demonstrated ability to build repeatable processes and operational systems.
- Uses AI tools to move faster — and knows when to question their output.
Nice To Haves
- Experience in a mission-driven, resource-constrained environment — startup urgency combined with an understanding of how organizations like NGOs, government agencies, and research institutions operate.
- Conceptual familiarity with AI/ML (models, training data, fine-tuning).
- Comfort scanning technical literature to inform a conversation.
Responsibilities
- Evaluate proposed use cases against current platform capabilities.
- Prepare relevant examples and co-lead platform introductions.
- Explore new use cases in the platform and research remote-sensing approaches.
- Review and respond to inbound partner inquiries — keeping communications timely, clear, and well-documented in our CRM tool.
- Surface what needs attention: new opportunities, time-sensitive requests, or open questions worth discussing as a team.
- Provide general administrative and coordination support — meeting summaries, conference proposals, compliance questionnaires.
- Investigate issues reported by partners and communicate them clearly to the engineering team.
- Identify recurring patterns and share them with engineering and research on a regular cadence.
- Support product scoping where partner needs intersect with platform development.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Employee assistance program
- Health savings account plan
- Healthcare reimbursement arrangement plan
- Health care and dependent care flexible spending account plans
- 401k plan
- $125 per month to assist with commuting or internet expenses
- $200 per month for fitness and wellbeing expenses
- Sick days per year in line with Seattle sick time requirements
- Twelve paid holidays throughout the calendar year
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
