Technical Partner Onboarding Specialist, OlmoEarth
About The Position
OlmoEarth is growing and seeking a Technical Partner Onboarding Specialist to bring structure and momentum to the operational side of their partnerships work. This role will focus on use-case evaluations, partner enablement, documentation, and coordination to keep engagements moving forward. OlmoEarth is an open, end-to-end platform built around foundation models for Earth observation, enabling users to create custom fine-tuned models. The platform supports the full loop from imagery acquisition to inference and visualization. OlmoEarth is part of the AI for the Planet group at the Allen Institute for AI, focusing on conservation, food security, disaster resilience, and climate solutions.
Requirements
- 5+ years in partnerships, customer success, account management, technical program management, or a related role.
- Working experience with geospatial toolsets or platforms (e.g., Google Earth Engine, QGIS, ArcGIS).
- Familiarity with remote sensing, Earth observation, or environmental science.
- Strong written communication skills across various formats and audiences.
- Comfort navigating technical products and concepts.
- Curiosity and self-driven learning aptitude.
- Ability to operate independently with limited supervision.
- Demonstrates a strong ownership mindset, willing to contribute wherever needed.
- Effective prioritization and organization skills.
- Demonstrated ability to build repeatable processes and operational systems.
- Experience using AI tools to increase efficiency and critically evaluate their output.
Nice To Haves
- Experience in a mission-driven, resource-constrained environment (startup urgency with an understanding of NGOs, government agencies, and research institutions).
- Conceptual familiarity with AI/ML (models, training data, fine-tuning).
- Comfort scanning technical literature to inform conversations.
- Some domestic and international travel is likely.
Responsibilities
- Evaluate proposed use cases against current platform capabilities.
- Prepare relevant examples and co-lead platform introductions.
- Explore new use cases in the platform and research remote-sensing approaches.
- Review and respond to inbound partner inquiries, ensuring timely, clear communication documented in the CRM tool.
- Surface critical information such as new opportunities, time-sensitive requests, or open questions for team discussion.
- Provide general administrative and coordination support, including meeting summaries and conference proposal assistance.
- Investigate issues reported by partners and communicate them clearly to the engineering team.
- Identify recurring patterns in partner issues and share them with engineering and research teams regularly.
- Support product scoping where partner needs intersect with platform development.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Employee assistance program
- Health savings account plan
- Healthcare reimbursement arrangement plan
- Health care and dependent care flexible spending account plans
- Company's 401k plan
- $125 per month for commuting or internet expenses
- $200 per month for fitness and wellbeing expenses
- Sick days accrued in line with Seattle sick time requirements
- Twelve paid holidays throughout the calendar year
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
