Technical Operations Engineer

3Core Systems , Inc•Boca Raton, FL
•Hybrid

About The Position

The Technical Operations Engineer develops and operates the systems, tools, automations, and integrations that support internal operations. Working across technology and business operations, the role identifies opportunities, addresses operational challenges, and builds scalable solutions that improve efficiency, reliability, and decision-making. The engineer owns projects from concept through deployment, including internal applications, automations, integrations, and data workflows, and serves as a technical resource during operational incidents. The position also identifies and implements AI-powered workflows and automation opportunities across the organization. The role is based in Boca Raton, Florida, with three days onsite. It is a contract-to-hire (C2H) opportunity.

Requirements

  • At least 6 years of experience building software, automations, data pipelines, or technical solutions in areas such as software engineering, technical operations, data engineering, systems engineering, automation engineering, or analytics engineering.
  • Strong proficiency in Python for scripting, automation, backend services, and data processing.
  • Ability to build across the stack, including modern web applications, APIs, databases, and cloud infrastructure.
  • Experience with APIs, authentication systems, webhooks, and third-party platform integrations.
  • Strong SQL and data modeling skills, with comfort working across operational and analytical datasets.
  • Hands-on experience using AI coding assistants and modern AI platforms to accelerate development and automate workflows.
  • Comfort operating production systems, troubleshooting issues, investigating incidents, and maintaining reliable services.
  • Strong problem-solving skills and ability to independently take ambiguous requests from idea through implementation.
  • Excellent communication skills and ability to work effectively with technical and non-technical stakeholders.
  • High ownership, curiosity, adaptability, and a bias toward practical solutions with measurable business impact.

Nice To Haves

  • Experience with web scraping tools such as Playwright or Selenium.
  • Experience building data warehouse pipelines using platforms such as Snowflake or BigQuery.
  • Experience with serverless or scheduled-job infrastructure, including Lambda, Fargate, cron, or containerized workloads.
  • Experience with CI/CD workflows and Docker.
  • Prior experience building internal tooling within a marketplace or e-commerce environment.

Responsibilities

  • Build and deploy internal web applications end to end, including modern web frontends, Python backends, and data models that replace spreadsheets and manual processes; own deployment, monitoring, and ongoing operation.
  • Develop and operate ETL data pipelines that ingest information from sources such as ERPs, CRMs, data warehouses, and scraped websites; normalize, clean, validate, and deliver usable data; monitor pipeline health and respond to issues.
  • Integrate internal and external platforms through REST APIs and webhooks, including CRM, ERP, ticketing, messaging, identity, data warehouse, and logistics platforms.
  • Embed AI in operational workflows, including internal knowledge retrieval, document and data extraction, classification, drafting, and routing.
  • Own system monitoring and incident response by triaging alerts, assessing severity, investigating logs and metrics, identifying root causes, coordinating resolution, and communicating status to stakeholders.
  • Work across departments to translate non-technical requests into practical solutions such as reporting, process improvements, automation, or custom tools.
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