Technical Operations & Branded Calling Program Manager

TeleWorld Solutions Inc•Chantilly, VA

About The Position

The posting’s overview describes a senior-level RAN Engineer IV role at TeleWorld Solutions, responsible for designing, implementing, optimizing, and maintaining Radio Access Network systems. The position involves advanced wireless technology expertise, leading complex projects, mentoring junior engineers, and supporting network performance and reliability. The responsibilities and qualifications focus on product and feature validation for LTE and 5G RAN products, lab testing, protocol analysis, troubleshooting, customer education, and coordination with support organizations and cross-functional teams.

Requirements

Undergraduate degree in engineering and at least 12 years of directly related experience; a bachelor's degree in EE or CS is required.
Good understanding of 4G and 5G concepts, including downlink/uplink scheduling, LTE power control, beamforming fundamentals, MIMO, and ENDC.
Working experience analyzing SA and NRDC features.
Deep knowledge of L1 and L2 layer protocol analysis.
Good understanding of UE and RAN 3GPP specifications.
Good understanding of inter-vendor configurations and interoperability testing scenarios.
Experience with system testing, including feature validation, test-description documentation, parameter optimization, performance analysis, test-strategy creation, and troubleshooting.
Strong knowledge of 4G and 5G air-interface and call-processing technologies and network architecture, particularly RAN.
Good understanding of wireless systems, especially PHY, MAC, RLC, RRC, and PDCP layers.
Experience with EMS systems, managing network elements, software upgrades, and MOP verification.
Experience with test tools such as protocol analyzers, XCAL/QXDM, Wireshark, channel emulators, spectrum analyzers, and signal generators.
Ability to travel sporadically during the project.
Ability to plan, organize, and prioritize multiple projects and simultaneous performance objectives.
Ability to work independently and determine a productive personal work schedule.
Ability to work in a team to achieve milestones and complete assignments within established time frames.
Ability to handle varied tasks and problems creatively when only broad guidelines are available.
Proven ability to interact at multiple levels within customer organizations.
Ability to negotiate with and persuade people, including customer directors, managers, and staff who may hold opposing views, to accept or approve plans and technical or project recommendations.
Ability to achieve results within established time frames and requirements.

Nice To Haves

A master's degree with 10 to 12 years of experience.
Experience with ongoing 3GPP Release 16 and 17 activities.
Experience with lab testing and interoperability testing.
Experience with software development.

Responsibilities

Develop product and feature validation, systems and performance analysis, and customer review sessions for LTE and 5G RAN products, focusing on air interface, end-to-end performance, and call processing.
Build test plans for new 3GPP features and validate them in the lab.
Analyze L1 and L2 layer protocols from the UE and RAN sides.
Analyze product and feature requirements, convert them into system test cases, and execute testing to verify that products meet customer specifications.
Support product and feature performance analysis and evaluate new product and software releases.
Perform detailed analysis of 4G and 5G wireless protocols.
Analyze and troubleshoot issues.
Educate customers about Samsung products and services, both individually and in team settings.
Lead junior engineers in lab test execution and system integration.
Ensure customer commitments are achieved according to plan.
Work with support organizations, logistics, and cross-functional teams from SEA and Samsung HQ on new product rollouts and development.