Technical Onboarding Manager

IMC•New York, NY

2d•$175,000 - $200,000

About The Position

IMC is seeking a Technical Onboarding Manager to own the end-to-end onboarding and certification process for new clients, from initial connectivity testing through production readiness. The role sits between execution development, infrastructure, compliance, business development, and clients, and is responsible for ensuring that integrations are reliable and clients can correctly access IMC liquidity. The position supports the growth of IMC’s client liquidity business and involves managing varied onboarding processes.

Requirements

Approximately 4+ years of relevant experience in client onboarding, connectivity, or client-integration engineering within an electronic trading environment.
Strong FIX and electronic trading knowledge, including the order lifecycle, FIX version differences, and client-specific implementations.
Hands-on technical ability, including reading code, running SQL queries, setting up accounts, and debugging client integrations and session issues using logs, FIX messages, and configuration files.
Highly organized, with a track record of managing complex onboarding processes end to end across multiple stakeholders and dependencies.
Strong communication skills and the ability to bridge Development, Infrastructure, Compliance, Business Development, and clients, and clearly articulate risks and open issues.
Operational discipline and understanding of certification, monitoring, recertification, and repeatable onboarding processes.
Excellent verbal and written communication skills in English; ability to work as a team player.

Nice To Haves

Experience leading a regional onboarding or connectivity desk.
Familiarity with US equities regulatory reporting (TRF, CAT) and post-trade processes.
Experience with JIRA and CRM tooling.
Equities product knowledge.

Responsibilities

Own client certification across test and production environments.
Validate client connectivity and routing setup.
Coordinate onboarding across legal, compliance, clearing, infrastructure, development, and business teams.
Ensure internal readiness across data, pricing, strategy configuration, and client setup.
Monitor client connectivity, message quality, and trading behavior after launch.
Track dependencies, blockers, readiness, and certification through go-live.
Coordinate regulatory and post-trade readiness, including TRF and CAT reporting, AGU agreements, and trade reconciliation, with Mid Office and Compliance.
Serve as the first line of response for onboarding-related issues and trigger recertification when required.