Technical Marketing Engineering Technical Leader

Cisco•San Jose, CA

4d•$171,600 - $245,000

About The Position

The Transceiver Modules Group Business Unit manages Cisco’s pluggable optical modules, which connect switches, routers, and servers using high-speed fiber optics. Within its Product Management team, Technical Marketing Engineers support business goals through sales support, technology development, investigations, and demonstrations. The role collaborates with product managers, other TMEs, and engineers across Cisco business units. The Technical Marketing Engineering Technical Leader works with customers using optics in AI data centers. The role develops and implements validation test plans based on AI customer requirements, prepares technical content for product requirement documents and specifications for new AI products, and collaborates with technology and Go-To-Market partners on interoperability testing and system functional validation. It also responds to field inquiries about optical transceivers and contributes to forward-looking programs, roadmaps, and internal Concept Commits and Execution Commits, with a focus on customers, configurations, and competitive industry information. The position calls for someone comfortable solving pluggable optics issues in switches and routers, including in front of customers, and working in a fiber optics lab with high-speed scopes and optical spectrum analyzers.

Requirements

Bachelor's degree with 10+ years of relevant experience, Master's degree with 8+ years of relevant experience, or PhD with 3+ years of relevant experience; preferably combined with a degree in Electrical Engineering, physical science, or a related field.
Experience in Technical Marketing, Field Application Engineering, or a related area.
Hands-on skills in lab interoperability testing and validation activities, such as validating optical modules on switches and routers.
Client-facing experience.
Exceptional communication and collaboration skills.
Comfort solving pluggable optics issues in switches and routers, including in front of customers.
Familiarity working in a fiber optics lab with high-speed scopes and optical spectrum analyzers.

Nice To Haves

Knowledge of customer optical infrastructure requirements in AI data center networks.
Knowledge of or prior experience with relevant networking technologies and an understanding of Cisco’s switching and routing portfolio.
Knowledge of standards for pluggable optical transceivers, including optical PMDs (e.g., IEEE 802.3xx and optical MSAs), pluggable form factor MSAs (SFF, QSFP-DD, CMIS, etc.), and IEEE Attachment Unit Interfaces (AUIs).

Responsibilities

Work with customers using optics for AI data centers.
Craft and implement validation test plans for Cisco optics based on AI customer requirements.
Prepare technical content to support Product Requirement Documents and specifications for new products for AI applications.
Collaborate with technology and Go-To-Market partners on interoperability testing and system functional validation.
Respond to field inquiries related to optical transceivers.
Contribute to forward-looking programs and roadmaps.
Collaborate on content for internal Concept Commits and Execution Commits, focusing on customers, configurations, and competitive industry information.
Support sales, foster new technology, and perform investigations and demonstrations.

Benefits

Medical, dental, and vision insurance, subject to plan eligibility rules.
401(k) plan with a Cisco matching contribution.
Paid parental leave.
Short- and long-term disability coverage.
Basic life insurance.
Cisco restricted stock unit grants may be available, subject to eligibility and continued employment.
10 paid holidays per full calendar year, plus one floating holiday for non-exempt employees.
One paid day off for an employee’s birthday, a paid year-end holiday shutdown, and four paid personal wellness days.
Non-exempt employees receive 16 days of paid vacation per full calendar year, accrued at 4.92 hours per pay period for full-time employees.
Exempt employees participate in a flexible vacation time-off program with no defined usage limit, subject to availability and business limitations.
80 hours of sick time off provided on hire and each January 1, with up to 80 unused hours carried forward.
Additional paid time away may be requested for critical or emergency family issues.
Optional 10 paid volunteer days per full calendar year.
Employees in non-sales roles are eligible to earn annual bonuses, subject to Cisco policies.