Software Engineering Technical Leader
About The Position
As a Technical Leader, you will guide complex Cisco Nexus data center deployments, resolve business-critical customer challenges, influence architectural decisions, and turn field insights into product improvements. You will combine networking expertise, automation, AI-driven workflows, and engineering judgment to help customers build modern, scalable, and resilient data center environments. The role remains close to the technology while influencing product direction and elevating technical quality across Cisco. You will own technical strategy and execution for sophisticated deployments, lead resolution of high-severity challenges across software, hardware, design, automation, and operations, and inform engineering and product priorities with customer feedback and competitive insights. You will guide trade-offs involving performance, scalability, resiliency, security, supportability, customer experience, and time-to-market. You will also lead cross-functional initiatives, communicate recommendations to technical and executive stakeholders, mentor senior engineers, and develop feedback mechanisms and continuous improvement programs.
Requirements
- Bachelor’s degree and 8 years of related experience, or a master’s degree and 6 years, or a Ph.D. and 3 years, or 10+ years of related experience.
- 10+ years of data center networking experience across design, deployment, troubleshooting, and operations.
- Experience with Cisco Nexus or comparable large-scale data center switching platforms.
- Cisco Certified Internetwork Expert (CCIE) certification or equivalent experience.
Nice To Haves
- Experience delivering industry-standard methodologies within customer data center infrastructure, including RoCEv2, PFC, BGP, EVPN, VXLAN, multicast, and PTP.
- Experience with Cisco data center networking offerings, including Nexus stand-alone, Nexus Dashboard, software, and automation development.
- Experience serving as a technical leader across Cisco, customer, and partner organizations.
Responsibilities
- Own the technical strategy and execution of sophisticated Nexus data center deployments, from architectural planning through production readiness.
- Serve as a technical authority on data center technologies, including Nexus switching, Nexus Dashboard, EVPN/VXLAN, BGP, RoCEv2, PFC, multicast, PTP, automation, and large-scale operations.
- Drive resolution of high-severity customer challenges across software, hardware, design, automation, and operations; translate lessons learned into product improvements and standard processes.
- Convert customer feedback, adoption barriers, and competitive insights into actionable engineering and product priorities for the Nexus portfolio.
- Champion automation and AI-enabled operational workflows to improve efficiency, problem resolution, and deployment consistency at scale.
- Evaluate and guide trade-off decisions involving performance, scalability, resiliency, security, supportability, customer experience, and time-to-market.
- Lead cross-functional initiatives with Engineering, Product Management, Customer Experience, Sales, partners, and customers, from technical discovery through implementation.
- Communicate technical strategies, risks, and recommendations to engineering leaders, customers, and executive stakeholders.
- Mentor senior engineers, improve architecture and design reviews, and foster technical excellence.
- Develop scalable feedback mechanisms, proactive tooling, and continuous improvement programs to reduce customer impact and accelerate adoption.
- Apply analytical and problem-solving skills to solve original technical problems.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) plan with Cisco matching contribution
- Paid parental leave
- Short- and long-term disability coverage
- Basic life insurance
- Cisco restricted stock unit grants may be available, subject to eligibility and vesting conditions
- 10 paid holidays per full calendar year
- Floating holiday for non-exempt employees
- Paid birthday day off
- Paid year-end holiday shutdown
- Four paid personal wellness days
- Paid vacation or flexible vacation time off, depending on employee classification
- 80 hours of sick time off on hire and each January 1, with up to 80 unused hours carried forward
- Additional paid time away may be requested for critical or emergency family issues
- Optional 10 paid volunteer days per full calendar year
- Annual bonuses may be available for non-sales roles
- Sales incentive compensation for employees on sales plans
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What This Job Offers
Job Type
Full-time
Career Level
Senior
