Technical Manager - GC

Eurofins•Des Moines, IA

About The Position

The Technical Manager for the GC Department provides scientific and technical leadership for laboratory methods, testing, quality, equipment, and technical staff. The role ensures that department practices meet ISO/IEC 17025, regulatory, and company requirements; supports accurate, timely client results; and contributes to department planning and service development. The manager works with technical managers and department leaders, supervises senior technical staff as needed, and may perform analyses when required. Responsibilities include developing, modifying, validating, documenting, and reviewing analytical methods and study protocols; instructing and troubleshooting manual and instrumental analyses; and ensuring equipment is clean, calibrated, maintained, and properly documented. The role reviews test data for accuracy and SOP compliance, monitors quality-control trends, investigates out-of-specification results and non-conformances, and implements corrective actions. It also directs staff training, tracks projects and turnaround times, communicates with clients and internal teams, and supports department goals, proficiency testing, technical committees, and professional presentations. The posting describes a full-time position with benefits including medical, dental, and vision coverage, life and disability insurance, a 401(k) with company match, paid vacation, and holidays. Candidates within commuting distance of Des Moines, Iowa, are encouraged to apply.

Requirements

Bachelor’s degree in an appropriate science field; a Bachelor of Science in Chemistry is preferred.
Experience or coursework in laboratory procedures, data analysis, computer operations, mathematics, and technical or business writing is preferred.
Experience and knowledge of ISO 17025 standards.
Five to seven years of applicable, progressively expanded laboratory experience, including project design and review and development and review of new testing protocols.
The posting also lists experience pathways by degree: undergraduate degree with 7–10 years of experience; master’s degree with 3–7 years; or Ph.D. with 1–4 years.
Excellent interpersonal, organizational, analytical, and communication skills.
Responsive, independent problem-solving ability and an action-oriented approach.
Recognized expertise in the assigned scientific area.
Skill in scientific presentations, scientific publications, and data interpretation.
Demonstrated logical thinking, vision, and creativity to work effectively with little structure or supervision.

Nice To Haves

Bachelor of Science in Chemistry.
Experience or coursework in laboratory procedures, data analysis, computer operations, mathematics, and technical or business writing.
Candidates currently living within a commutable distance of Des Moines, Iowa, are encouraged to apply.

Responsibilities

Provide technical and scientific guidance on procedures, problems, analytical methods, and techniques; interface with technical managers and department leaders and supervise senior technical staff as needed.
Follow and support quality measures meeting ISO/IEC 17025, regulatory, and company requirements, including relevant quality-system documents.
Follow and ensure staff follow health, safety, and environmental requirements, and help maintain a clean, safe work environment.
Modify, develop, validate, write, and edit analytical methods; maintain approved protocols, methodologies, document control, and validation records.
Instruct, monitor, troubleshoot, and assist with manual and instrumental analyses; operate equipment and perform minor repairs, coordinating major repairs as needed.
Establish and implement procedures to keep assigned equipment clean, calibrated or standardized, suitable for testing, maintained, and accompanied by current instructions, manuals, and logbooks.
Write and review study protocols and reports.
Lead and monitor research and other projects for quality, safety, and productivity improvement.
Monitor quality-control charts and investigate data trends or failures.
Investigate out-of-specification results and non-conformances; evaluate prospective and in-progress exceptions, determine causes of retrospective issues, implement corrective action, and verify its effectiveness.
Review and evaluate test data for technical accuracy and SOP compliance, including basic evaluation of statistical tests and reported values.
Communicate methods, results, and questions with client-service personnel and clients, supporting accurate results and timely service.
Evaluate services and recommend or implement new services, improved procedures, appropriate equipment, and more efficient facility layouts.
Maintain good standing in applicable proficiency-testing programs and respond promptly to data-quality questions.
Direct and administer technical staff training; communicate regularly with personnel and correct and verify analytical technique when needed.
When needed, perform analyses, record test data and results, and enter them into eLIMS accurately and promptly.
Assist the Department Leader with short- and long-range departmental goals, priorities, assignments, timelines, and projected staffing, equipment, methods, and facility needs.
Help monitor turnaround times, support accurate client quotations, and inform the BUMa or Director of Operations about deviations and unmet client expectations.
Communicate clearly with clients, management, and staff, and delegate responsibilities so employees understand their tasks and roles.
Participate in external technical committees and professional meetings; make technical presentations with sales visits and at public forums.
Stay current on technical, industry, and business developments as directed by department leadership.
Perform other duties as assigned.