GC Pro Account Manager

Guitar Center•San Francisco, CA

About The Position

The GC Pro Account Manager is an outside-sales role responsible for developing new business and strengthening existing client relationships by assessing client needs and promoting professional audio, video, and lighting products and services. The role serves business-to-business customers with custom audiovisual solutions and is expected to spend approximately 50% or more of its time in the field, generating new clients and nurturing existing ones. The position is responsible for creating sales, orders, and service contracts; achieving sales targets and steady regional growth; developing business plans and following up on leads; and continually learning about products and services. The Account Manager works with clients and Guitar Center Company teams to identify solutions and business opportunities, and maintains detailed reports of sales activities.

Requirements

Bachelor’s degree or four years of equivalent work experience; a degree in Business, Marketing, or a related field is preferred.
Three years of relevant experience selling AV integration products or services, with demonstrated ability to achieve specific sales targets.
Three years of experience in business-to-business and/or outside sales, preferably in the Audio, Visual, and Lighting arena or a commensurate field.
Proven record of effective sales or operations management and a recognized presence within the market or territory.
Skilled understanding of business-to-business sales practices.
Intermediate understanding of Microsoft Office Suite and other standard business applications.
Self-motivated, with effective oral and written communication skills.
Ability to build and maintain strong relationships with clients and associates.
Good decision-making and negotiation skills.
Competitive, high-achieving, and accountable for results.
Ability to work with a sense of urgency and drive issues to closure.
Drive for personal and professional success.

Nice To Haves

Audio/video industry veteran.
Existing book of business.
Degree in Business, Marketing, or a related field.

Responsibilities

Create sales, orders, and contracts for services.
Spend approximately 50% or more of the time in the field generating new clients and nurturing existing clients.
Achieve sales targets and demonstrate steady growth within an assigned area or region.
Create business plans to generate new sales leads.
Follow up and follow through with self-generated leads to achieve sales targets.
Develop new business through business development, client site visits, cold calling, internet outreach, and other methods.
Continually learn about new products and services to represent the company to potential clients.
Understand client needs proactively and identify solutions and business opportunities.
Partner with AVDG, Guitar Center retail locations, Support Center, Distribution Centers, and Contact Centers to meet client needs.
Prepare detailed daily, weekly, monthly, and quarterly activity reports.
Perform additional duties as assigned.

Benefits

Gig leave for musician employees to take time off for tours and return to their jobs.
Medical benefits.
Dental benefits.
Vision benefits.
401(k) with company match.
Mental health support.
Paid sick time.
Paid holidays.
Paid vacation time.
Employee discount program.
Tuition reimbursement options.