About The Position

DNV Business Assurance is seeking an experienced professional to join the Global Technical Hub (GTH MSC) as Technical Manager & Accreditation Manager for the Americas region. The position supports the integrity, effectiveness, and accreditation compliance of DNV’s Management Systems Certification activities across North and South America. Based at DNV’s Houston, Texas office, the role works closely with the Global Technical Hub, regional management, accreditation bodies, and scheme owners. The role leads technical governance and accreditation management, oversees competence approvals, contributes to certification decisions, and provides technical leadership to auditors, technical reviewers, certification managers, and operational teams. It also supports certification-process improvement, technical reviews, and resolution of technical complaints, appeals, and certification issues.

Requirements

  • Bachelor’s degree or equivalent professional experience.
  • At least four years of industry experience.
  • Significant experience in management system certification activities.
  • Lead Auditor qualification in ISO 9001, ISO 14001, and ISO 45001.
  • Strong knowledge of ISO/IEC 17021-1, Global ACI-TECH-3/IAF Mandatory Documents, and accreditation processes.
  • Previous experience as a Technical Manager, Accreditation Manager, Certification Manager, Technical Reviewer, or equivalent.
  • Previous interaction with accreditation bodies, including experience with ANAB accreditation.
  • Strong technical judgment, integrity, and independence.
  • Ability to influence without direct authority.
  • Structured and analytical approach, team orientation, global mindset, and customer and business orientation.
  • Experience conducting or supervising technical reviews.
  • Experience evaluating and approving auditor competence.
  • Strong written and verbal English communication skills.

Nice To Haves

  • Knowledge of additional standards or schemes such as ISO 50001, ISO 56001, ISO 37001, SA8000, or other sustainability-related schemes.

Responsibilities

  • Manage and maintain accreditation compliance for Americas Management Systems Certification activities.
  • Serve as the primary technical interface with accreditation bodies, including ANAB and other relevant entities.
  • Coordinate preparation for, execution of, and follow-up to accreditation assessments.
  • Lead responses to accreditation findings and observations.
  • Ensure consistent implementation of ISO/IEC 17021-1 and related accreditation requirements.
  • Monitor certification-process effectiveness and technical-review quality.
  • Support continuous improvement of certification processes and technical controls.
  • Participate in the development and deployment of new services and schemes.
  • Evaluate and approve auditor, reviewer, and competence-approver qualifications.
  • Support worldwide calibration and harmonization activities.
  • Contribute to training and mentoring certification personnel.
  • Maintain appropriate technical competence records.
  • Perform or oversee technical reviews and certification authorizations for complex cases.
  • Support certification decisions requiring escalation or specialist review.
  • Ensure consistent application of technical-review requirements.
  • Provide technical guidance to operations teams globally.
  • Support resolution of technical complaints, appeals, and certification issues.
  • Collaborate with scheme managers, technical managers, and Global Technical Hub colleagues worldwide.

Benefits

  • Paid time off, including vacation, sick days, company holidays, and personal days.
  • Multiple medical and dental benefit plans, plus vision benefits.
  • Spending accounts, including FSA, Dependent Care, and Commuter Benefits, and a company-seeded HSA.
  • Employer-paid, therapist-led virtual care services through Talkspace.
  • 401(k) with company match.
  • Company-provided life insurance and short-term and long-term disability benefits.
  • Education reimbursement program.
  • Flexible work schedule with hybrid opportunities.
  • Charitable matched giving and volunteer rewards through the Impact Program.
  • Company-paid volunteer time off.
  • Career advancement opportunities.
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