Accreditation Specialist

Gifthealth•Columbus, OH
•Onsite

About The Position

The Accreditation Specialist supports Gifthealth’s NABP Digital Pharmacy, URAC, and ACHC accreditations by maintaining standards, evidence, and documentation to keep the organization survey-ready year-round. Reporting to the Director of Accreditation, the role monitors compliance with accreditation standards, coordinates evidence collection across operational teams, supports mock surveys and corrective action tracking, and helps translate requirements into policies, training, and workflows. The position is based in Columbus, Ohio, and involves travel of up to 20% for accreditation surveys, site visits, and accrediting-body conferences or training. The role is suited to an organized, detail-driven person who can turn complex standards into clear, well-documented practice. The specialist works with accreditation teammates and partners in quality, training, HR, and operations, and provides coverage during surveys, renewals, and absences.

Requirements

  • At least 2 years of experience in pharmacy accreditation, healthcare compliance, quality, training and development, or a related operational role.
  • Exceptional organization and attention to detail.
  • Strong written communication, including the ability to draft and edit policies and procedures.
  • Comfort reading and interpreting accreditation standards and regulatory language.
  • Ability to manage multiple deadlines and persistently follow up with cross-functional teams.
  • Proficiency with Google Workspace and/or Microsoft Office.
  • Ability to travel up to 20% of the time.
  • Ability to work at a computer for extended periods to review policies, evidence, and compliance records.
  • Ability to communicate clearly and effectively with surveyors, accrediting bodies, and cross-functional teams during surveys and inspections.

Nice To Haves

  • Bachelor’s degree, ideally in pharmacy, healthcare, or a related field; equivalent experience is considered.
  • CPhT certification.
  • Completion of NABP, URAC, or ACHC educational programs.
  • Direct exposure to a NABP, URAC, or ACHC survey or renewal cycle.
  • Experience with policy management, training and competency programs, or credentialing records.
  • Experience with quality management systems, incident reporting, data analysis, or performance dashboards.
  • Background in mail order, specialty, or direct-to-patient pharmacy.

Responsibilities

  • Maintain working knowledge of NABP Digital Pharmacy, URAC, and ACHC standards across assigned program areas.
  • Track compliance with each standard, identify gaps, and determine what evidence is needed to close them.
  • Collect, organize, and maintain the evidence library, standards crosswalks, and supporting records for assigned standards.
  • Ensure documentation is complete, current, version-controlled, and ready to produce on request.
  • Prepare assigned sections of accreditation applications, self-studies, and renewal submissions.
  • Coordinate with document owners to gather and validate materials before deadlines.
  • Support internal mock surveys and gap assessments, including scheduling, checklist preparation, interviews, and record reviews.
  • Help prepare staff and departments for surveyor visits.
  • Log findings, assign and follow up on corrective action plans, and document closure and verification.
  • Escalate overdue or at-risk corrective actions to the Director of Accreditation.
  • Review policies, SOPs, and operational processes for accreditation alignment and draft recommended updates.
  • Partner with quality, training, HR, and operations teams to incorporate standards into work practices.
  • Monitor updates from NABP, URAC, ACHC, CMS, and state boards that affect accreditations, and summarize changes and potential impacts for the Director.
  • Share knowledge across accreditation program areas and provide backup during surveys, renewals, and absences.
  • Travel for surveys, site visits, and accreditation-related events, up to 20% of the time.
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