About The Position

DNV Business Assurance is seeking an experienced professional to join its Global Technical Hub (GTH MSC) as Technical Manager & Accreditation Manager for the Americas. The role is responsible for the integrity, effectiveness, and accreditation compliance of DNV’s Management Systems Certification activities across North and South America. It leads technical governance, supports accreditation management, oversees competence approvals, contributes to certification decision processes, and provides technical leadership to auditors, technical reviewers, certification managers, and operational teams. The position works closely with the Global Technical Hub, regional management, accreditation bodies, and scheme owners. It is based at DNV’s Houston, Texas office. The role manages accreditation compliance and serves as the primary technical interface with accreditation bodies, including ANAB. It coordinates accreditation assessments and follow-up, leads responses to findings and observations, and ensures consistent implementation of ISO/IEC 17021-1 and related requirements. It also monitors certification processes and technical review quality, supports continual improvement, and participates in developing and deploying services and schemes. The Technical Manager & Accreditation Manager evaluates and approves auditor, reviewer, and competence approver qualifications; supports calibration and harmonization; contributes to training and mentoring; and maintains technical competence records. The role performs or oversees technical reviews and certification authorizations for complex cases, supports escalated certification decisions, provides technical guidance to global operations teams, and helps resolve technical complaints, appeals, and certification issues.

Requirements

  • Bachelor's degree or equivalent professional experience.
  • A minimum of four years of industry experience.
  • Significant experience in management system certification activities.
  • Lead Auditor qualifications in ISO 9001, ISO 14001, and ISO 45001.
  • Strong knowledge of ISO/IEC 17021-1, Global ACI-TECH-3/IAF Mandatory Documents, and accreditation processes.
  • Previous experience as a Technical Manager, Accreditation Manager, Certification Manager, Technical Reviewer, or equivalent.
  • Previous interaction with accreditation bodies.
  • Experience with ANAB accreditation.
  • Strong technical judgment, integrity, and independence.
  • Ability to influence without direct authority.
  • Structured and analytical approach.
  • Team-oriented approach and a global mindset.
  • Customer- and business-oriented approach.
  • Experience conducting or supervising technical reviews.
  • Experience with auditor competence evaluations and approvals.
  • Strong written and verbal English communication skills.
  • Must undergo pre-employment drug and background screening.

Nice To Haves

  • Knowledge of additional standards and schemes, including ISO 50001, ISO 56001, ISO 37001, SA8000, or other sustainability-related schemes.

Responsibilities

  • Manage and maintain accreditation compliance for Americas MSC activities.
  • Act as the primary technical interface with accreditation bodies, including ANAB and other relevant accreditation entities.
  • Coordinate the preparation, execution, and follow-up of accreditation assessments.
  • Lead responses to accreditation findings and observations.
  • Ensure consistent implementation of ISO/IEC 17021-1 and related accreditation requirements.
  • Monitor certification process effectiveness and technical review quality.
  • Support continuous improvement of certification processes and technical controls.
  • Participate in the development and deployment of new services and schemes.
  • Evaluate and approve auditor, reviewer, and competence approver qualifications.
  • Support calibration and harmonization activities worldwide.
  • Contribute to training and mentoring certification personnel.
  • Maintain appropriate technical competence records.
  • Perform or oversee technical reviews and certification authorizations for complex cases.
  • Support certification decisions requiring escalation or specialist review.
  • Ensure consistent application of technical review requirements.
  • Provide technical guidance to operations teams globally.
  • Support resolution of technical complaints, appeals, and certification issues.
  • Cooperate with scheme managers, technical managers, and Global Technical Hub colleagues worldwide.

Benefits

  • Paid time off, including vacation, sick days, company holidays, and personal days.
  • Multiple medical and dental benefit plans and vision benefits.
  • Spending accounts, including FSA, Dependent Care, and Commuter Benefits, plus a company-seeded HSA.
  • Employer-paid, therapist-led virtual care services through Talkspace.
  • 401(k) with company match.
  • Company-provided life insurance and short-term and long-term disability benefits.
  • Education reimbursement program.
  • Flexible work schedule with hybrid opportunities.
  • Charitable matched giving and volunteer rewards through the Impact Program.
  • Company-paid volunteer time off.
  • Career advancement opportunities.
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