About The Position

Heady is a digital product consultancy that provides full-service strategy, design, full-stack development, and growth marketing services for retail and lifestyle brands. The team partners with Fortune 500 brands to deliver impactful technology and design solutions. This role seeks a Senior Technical Lead to oversee the backend infrastructure supporting a suite of high-visibility mobile applications for a leading U.S. retailer. As a Lead Engineer, you will provide end-to-end technical direction for backend services powering a multi-app mobile ecosystem. You’ll collaborate with engineers, Product Managers, clients, and vendors. You will guide architectural decisions and ensure the secure, scalable, and maintainable delivery of mobile backend solutions.

Requirements

  • Bachelor’s degree or equivalent experience in Computer Science with minimum 6 years in backend engineering roles, (incl. 2+ years in technical leadership.)
  • Proven experience with mobile backend systems and API development.
  • Deep knowledge of AWS
  • Deep knowledge of Nodejs
  • Deep knowledge of Salesforce OCAPI/API
  • Deep knowledge of Third-party integrations for mobile
  • Deep knowledge of CMS-backed content systems
  • Demonstrated experience with backend deployment processes and CI/CD management.
  • Exceptional ability to analyze and resolve technical issues with scalable solutions.
  • Strong client-facing communication and cross-functional team collaboration skills.
  • Experience working in Agile product teams.
  • Strong business proficiency in English and adept at delivering both confidence and humility in communication.
  • Exposure to high-scale consumer-facing mobile apps.
  • Familiarity with e-commerce security standards and architecture patterns.
  • Availability across US Eastern Time business hours and emergency support windows.

Responsibilities

  • Define and document backend technical requirements for mobile features.
  • Lead architectural decisions and implementation for Consumer-facing and Store associate-facing apps.
  • Ensure high-quality, performant, and maintainable code through technical oversight and hands-on development.
  • Maintain and evolve technical documentation to reflect current systems and processes.
  • Strategize and address backend security concerns, including real-time mitigation of malicious activity and compliance with data deletion protocols.
  • Serve as a key technical liaison for client and vendor teams (e.g., website platform, payment providers).
  • Provide responses to non-emergency technical issues during ET business hours (9am–3pm).
  • Lead emergency support during designated off-hours (weekday evenings and weekends).
  • Represent engineering in cross-functional calls.
  • Provide project leadership and operational oversight for backend developers in collaboration with product managers.
  • Set and enforce backend coding standards, review code, and maintain the CI/CD pipeline.
  • Mentor engineers, foster a collaborative culture, and drive continuous improvement across the engineering team.
  • Enforce secure coding and architectural best practices across backend systems.
  • Oversee client-driven data deletion workflows and protect against vulnerabilities.
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