Technical Laboratory Assistant: Outpatient

OhioHealth • Columbus, OH

5d

About The Position

The Technical Laboratory Assistant (TLA) performs phlebotomy and a variety of technical and clerical functions in the laboratory according to the needs of the individual campus. The role performs routine laboratory procedures according to established laboratory guidelines and applies customer focus, teamwork, adaptability, problem solving, communication, and personal excellence. The position handles blood, tissue, fecal matter, sputum, urine, spinal fluid, and other body fluids, which may be contaminated with infectious diseases, including HIV and other blood-borne pathogens.

Responsibilities require a focus on safety, quality, and efficiency as part of a High Reliability Organization. The job profile is an overview of responsibilities and duties, is not exhaustive, and may change at any time.

Requirements

• High school diploma or GED.
• Six months to one year of experience in phlebotomy and/or specimen processing.
• Customer service skills.
• Computer skills.
• Communication skills.
• Medical terminology knowledge.
• Associates working in a skilled nursing facility setting must have an active driver's license and carry personal auto insurance.

Responsibilities

• Perform phlebotomy and/or specimen processing, depending on job location.
• Adhere to safety and infection control practices.
• Provide customer service to clinicians and clients, including professional telephone communication with physician office staff, clinical staff, and laboratory associates.
• Communicate with patients and their families and use service recovery when necessary.
• Perform computer-related tasks, including work in LIS and e-Source.
• Train new employees and students.
• Adhere to regulatory requirements, including National Patient Safety Goals, CAP, OSHA, JCAHO, CMS, OSH, and laboratory policies and procedures.
• Maintain competencies and complete mandatory required education (ACE).
• Perform miscellaneous tasks as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED