Technical Inside Sales Representative
About The Position
The Technical Inside Sales Representative (TISR) serves as both the face of Bray Process Control and the primary liaison for our valued customers. In this role, you’ll manage direct communication with assigned customer accounts and coordinate with internal departments to ensure exceptional service and support. Using Bray’s systems and tools, you’ll process sales orders, respond to inquiries, and facilitate solutions to ensure a seamless customer experience. You’ll receive comprehensive training on Bray’s products, systems, and processes while working alongside a dedicated, collaborative team. As a Technical Inside Sales Representative, you’ll be part of a strong community of professionals who celebrate teamwork, success, and individual achievement. You’ll join a stable, growing company backed by a diversified organization—where your dedication and results will open the door to increased earnings and career advancement.
Requirements
- Permanent work authorization in the United States is required
- High School Diploma or GED required.
- Strong understanding of an industrial manufacturing environment
- 2–5 years of successful inside sales or customer service experience in an industrial environment (experience with valves or flow control products preferred)
- Strong relationship-building and interpersonal skills—both in person and virtually
- Excellent written and verbal communication abilities
- Proficiency in Microsoft Excel, Word, and general computer applications
- Ability to understand and interpret technical information accurately
- Highly organized with exceptional attention to detail and documentation skills
Nice To Haves
- Experience with valves or flow control products preferred
- Experience with ERP/MRP systems preferred
Responsibilities
- Serve as the main point of contact for assigned customer accounts
- Process sales orders and respond promptly to customer inquiries
- Collaborate with internal departments to provide technical information, order updates, and expediting support
- Resolve issues efficiently and with a customer-first mindset
- Maintain accurate records and ensure timely communication with customers and distributors
Benefits
- Competitive Pay Plans
- Medical, dental, vision, and life insurance
- Paid holidays and vacation
- 401(k) with matching contributions
- Opportunities for professional development and advancement
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
