About The Position

StarTekk is seeking an experienced Technical Implementation Specialist to support the Mississippi State Department of Health. The consultant will plan, configure, implement, and support the agency’s mobile device and endpoint management environment using Microsoft Intune, Microsoft Entra ID (Azure Active Directory), and Microsoft 365 technologies. The role focuses on enterprise endpoint management, mobile device enrollment and security policy configuration, troubleshooting, and collaboration with agency IT teams to modernize device deployment and management processes. The position requires local candidates and is hybrid, with approximately 50% remote work and occasional onsite attendance. Regular travel, overtime, and on-call responsibilities are not required.

Requirements

  • At least 5 years of experience with Microsoft Intune and endpoint management.
  • Hands-on experience implementing enterprise Mobile Device Management (MDM) solutions.
  • Experience with Microsoft Entra ID (Azure Active Directory).
  • Experience with Apple Business Manager and Apple DEP/ADE.
  • Strong knowledge of Conditional Access, compliance policies, and device security policies.
  • Experience with device enrollment, application deployment, and endpoint policy management.
  • Knowledge of Microsoft 365 administration and endpoint security best practices.
  • Strong troubleshooting skills for enrollment, synchronization, and device compliance issues.
  • Excellent written and verbal communication skills.
  • Experience documenting technical processes and providing knowledge transfer to IT teams.
  • Local candidates are required.
  • Ability to work in a hybrid environment, with approximately 50% remote work and occasional onsite attendance.

Nice To Haves

  • Experience working in state government or public sector environments.
  • Experience migrating from Meraki or other MDM platforms to Microsoft Intune.
  • Knowledge of Windows Autopilot and endpoint provisioning.
  • Familiarity with STIG, CIS, and other security compliance standards.
  • Microsoft certifications related to Intune, Azure, or Endpoint Management.
  • Experience integrating MDM solutions with ticketing or asset management systems.
  • Experience with PowerShell scripting and automation.

Responsibilities

  • Plan, configure, implement, and support Microsoft Intune and enterprise endpoint management solutions.
  • Configure device enrollment, compliance policies, Conditional Access, application deployment, and endpoint security baselines.
  • Integrate Apple Business Manager and Apple Automated Device Enrollment (ADE/DEP) with Microsoft Intune.
  • Implement and support Android Enterprise device management.
  • Assist with migration from existing MDM platforms to Microsoft Intune.
  • Troubleshoot device enrollment, synchronization, compliance, application deployment, and policy-related issues.
  • Support Microsoft Entra ID integration and Microsoft 365 administration.
  • Develop and maintain technical documentation, implementation procedures, and configuration standards.
  • Provide knowledge transfer and technical guidance to agency IT personnel.
  • Recommend implementation improvements aligned with state, federal, and agency security requirements.
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