Microsoft Endpoint Management (MEM) Engineer

NTT DATA Services•Oklahoma City, OK
•$105,840 - $245,000•Remote

About The Position

NTT DATA Services Federal Government is hiring a Microsoft Endpoint Management (MEM) Engineer specializing in Microsoft Endpoint Configuration Manager (MECM, formerly SCCM) to join a team engineering and implementing an enterprise Unified Endpoint Management (UEM) solution. The solution will manage Windows endpoints on SIPR for a federal client. The work supports enterprise IT service management, service desk, endpoint management and security, CONUS/OCONUS field support, and end-user device lifecycle support. The engineer is an expert in their subject area with working knowledge of related subject areas. They lead large-scale and cross-functional projects, design and implement global infrastructures, help set systems engineering direction, mentor less experienced engineers, and integrate multiple systems and platforms. The position also involves complex systems testing and analysis, developing innovative engineering and design solutions, and representing the organization to clients, vendors, and executives. The role is remote and based in Oklahoma City, Oklahoma.

Requirements

  • At least 10 years of information technology experience; a bachelor's degree in an applicable field may substitute for 5 years of experience.
  • At least 1 year of experience testing, deploying, and troubleshooting Microsoft and third-party software updates.
  • At least 1 year of experience building and deploying application packages in SCCM 2012/MECM Current Branch.
  • At least 1 year of experience managing a large MECM infrastructure.
  • At least 1 year of experience managing Windows Servers and Workstations.
  • At least 1 year of experience working in a DoD classified environment.
  • Security+ certification or equivalent.
  • Active DoD Secret clearance.

Nice To Haves

  • Experience with ServiceNow.
  • Ability to independently identify and resolve problems.
  • Familiarity with STIG requirements.
  • Familiarity with ITILv4.
  • Familiarity with Agile Scrum methodologies.
  • Strong skills with Microsoft Office tools (Excel, Word, Project, and Visio) and SharePoint.
  • Excellent verbal and written communication skills.

Responsibilities

  • Assist with orienting, training, assigning, and checking the work of lower-level systems engineers.
  • Prioritize work and establish system priorities in alignment with short- and long-term business goals.
  • Conduct complex testing and analysis of all elements of computer systems.
  • Provide guidance and direction to junior-level systems engineers.
  • Analyze and develop innovative solutions for systems engineering and design projects.
  • Represent the organization to clients, vendors, executives, and other critical audiences.
  • Lead large-scale, cross-functional projects and integrate systems and platforms.
  • Design and implement global infrastructures, help set systems engineering direction, and mentor less experienced engineers.

Benefits

  • Medical, dental, and vision insurance with an employer contribution.
  • Flexible spending or health savings account.
  • Life and AD&D insurance.
  • Short- and long-term disability coverage.
  • Paid time off.
  • Employee assistance.
  • 401(k) program with company match.
  • Additional voluntary or legally required benefits.
  • The position may be eligible for incentive compensation based on individual or company performance.
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