Technical Implementation Program Manager
About The Position
Bunkerhill partners with leading health systems to design and deploy AI-enhanced clinical workflows that are used in real clinical operations. We work directly with clinicians, operations leaders, and IT teams to turn messy clinical reality into scalable, high-impact AI workflows. We’re hiring an S-tier Technical Implementation Program Manager to own end-to-end customer delivery of the Bunkerhill Carebricks AI platform across multiple health systems. Carebricks sits on top of the EHR (primarily Epic Systems) and also integrates with ancillary systems (PACS, web portals, etc.). 2026 reality: each customer will have ~10+ use cases, many are net-new and variable. Location: SF with travel up to 25% to clients
Requirements
- Proven delivery experience integrating with EHRs (ideally Epic Systems) and/or major health-system IT environments.
- Hands-on fluency across HL7 v2, FHIR R4, OAuth2 / app registration, and interface troubleshooting.
- Experience with cohort feeds / triggers via SQL extracts (e.g. Epic Clarity), HL7 feeds, and/or Bulk FHIR.
- Can run (or direct) data integrity validation: sampling, reconciliation, edge cases, monitoring.
- Track record writing results back into EHRs or clinical systems via: FHIR create APIs (e.g., docs/observations/notes patterns), HL7 customization (Z-segments), External portal APIs / webhooks.
- Has owned implementations end-to-end: discovery → build → go-live → hypercare (post-live), with measurable outcomes.
Nice To Haves
- SMART-based workflow patterns
Responsibilities
- Independently own the customer lifecycle across multiple use cases: Discovery: clarify workflow + data sources + triggers + required writebacks; define architecture & scope.
- Ingestion enablement: guide customer teams to stand up cohort feeds / triggers (SQL extracts, HL7, Bulk FHIR, etc.).
- Data integrity: validate end-to-end flow and reconcile against Epic/ancillary systems.
- Runtime enablement: install/configure Epic on FHIR app (OAuth2 background user, security points, etc.); guide SMART on FHIR where relevant.
- Writebacks: implement best writeback channel per use case (FHIR create APIs, HL7 Z-segments, portal APIs, SMART workflows).
- Execution: build and enforce plan, manage risks/dependencies, drive internal engineering + customer IT to hit deadlines through go-live + hypercare.
Benefits
- Real impact at leading health systems.
- Award-winning AI implementation.
- Backed by top-tier investors.
- Recognized as one of AI’s “killer apps.”
- Regulatory and clinical credibility, not just demos.
- Revenue has leapt from early pilot scale to multi-million-dollar ARR in the last year.
- A chance to help define the category.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
