Technical Fleet Support Rep-Ship Rider III

V2X•Virginia Beach, VA

12d•Remote

About The Position

Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism. We have multiple opportunities for NavMPS CSR -Shiprider positions: The NavMPS CSR -Shiprider will deploy on board us Naval vessels for extended periods of time, to include applicable work-up cycle and deployment underway periods. Travel to support other Naval Air Stations and Marine Corps Air Stations in both CONUS and OCONUS is also required for these positions. Preferred work locations when not deployed are NAS Lemoore, NAS Whidbey Island, NAS Oceana, or Marlton NJ.

Requirements

AS or AA in Computer Science, Information Systems or a "Relevant Technical Discipline"
Military service in an IT-related rating/MOS, may be substituted for an AS or AA degree.
Four (4) years of experience in support of Defense IT systems may be substituted for a AA/AS or Military service in an IT-related rating/MOS.
At least three (3) years' of experience with DOD C4ISR systems which includes 24/7/365 help desk support, conducting training, on-site technical support, and underway/deployed CVN's, LSD's, LHA's, DDG's, CVW's, MAG's, MEF's, or USN/USMC Squadrons.
Microsoft Office 365
Must be physically able to lift/maneuver 100 lbs
DOD 8570.01 certification required.

Responsibilities

Act as primary liaison between PMA-281 and the Fleet NavMPS user as an embedded member of the Carrier Airwing Staff
Provide NavMPS-specific Administration/Data Base Administration advanced training for all NavMPS users
Assist aircrew with mission planning when using NavMPS programs
Maintain constant visibility with all NavMPS users in order to facilitate a rapid response to problem resolution, training issues, and general day-to-day operations
Provide cross-platform training and guidance to less experienced team members and team members from co-located programs outside of the mission planning environment
Install and configure NavMPS software on all applicable NavMPS assets
Install, integrate, test and secure site unique software applications as approved by PMA-281
Create, maintain, and manage system administrator and user accounts for all applicable NavMPS assets
Provide technical advice, subject matter expertise, recommendations and advice to the government customer in support of defining and prioritizing requirements; designing and engineering system upgrades, replacements, and new solutions; and purchasing hardware and software solutions
Provide technical support for the preparation of documentation for installation, testing, service transition, continuity of operations, disaster response and recovery, and other standard operating procedures
Coordinate with enterprise network, web, database, and information assurance engineers and administrators for all installation, testing, integration, operation, maintenance and troubleshooting activities
Monitor, administer, document and report on system security posture in accordance with DoD and local information assurance guidance and policy
Prepare, pre-configure and test deployable equipment packages for remote connection and operation, train users and support personnel on system set-up and operation, and provide remote support to deployed personnel
Support CM and QA practices by adhering to configuration management and change control policies and procedures
Maintains current knowledge of relevant and emerging technologies as assigned