Technical Field Sales Manager

Hillenbrand • Remote - South Carolina, SC

68d • Remote

About The Position

Mold-Masters, a Hillenbrand company, is hiring a Technical Field Sales Manager to strengthen customer partnerships and support sustainable growth across North Carolina, South Carolina, and Georgia. The role is based near Charlotte, Raleigh, Greenville, or Atlanta, with travel of up to 90% across the territory. The position connects customer requirements with technical and commercial solutions for hot runner systems, temperature controllers, auxiliary injection units, and related plastics-industry technologies.

The manager develops and executes territory sales plans, builds customer relationships, evaluates opportunities, negotiates sales, and prepares forecasts and reports. The role also monitors industry and competitive developments, manages the regional sales budget, and works with sales colleagues and cross-functional partners to support customer solutions and business performance. The role contributes to an inclusive, collaborative environment.

Requirements

• A technical background that enables understanding of customer applications, discussion of product capabilities, and connection of customer needs with appropriate solutions.
• At least three years of sales or sales support experience in the plastic injection molding industry.
• Working knowledge of plastic injection molding processes, equipment, hot runner systems, products, or customer applications.
• Experience managing customer relationships, developing sales opportunities, delivering presentations, preparing forecasts, and supporting commercial negotiations.
• Ability to interpret sales data, market information, pricing considerations, and competitive activity to guide territory decisions.
• Clear written and verbal communication skills, including the ability to explain technical and commercial information to customers and internal partners.
• Strong planning and organizational skills, with the ability to prioritize customer needs, extensive travel, and multiple sales activities.
• Sound judgment, integrity, accountability, adaptability, and a continuous improvement mindset when managing confidential information, customer commitments, and regional resources.

Responsibilities

• Develop and execute territory sales plans using customer insights, market analysis, and performance data to achieve sales targets and key performance indicators.
• Build and maintain customer relationships through regular communication, technical consultation, sales presentations, and responsive follow-up.
• Identify customer requirements, evaluate commercial opportunities, and recommend pricing, discounts, and proposals that support customer needs and business objectives.
• Negotiate and close sales opportunities while maintaining accurate commitments and productive, long-term customer relationships.
• Prepare sales forecasts and periodic reports tracking sales volume, pipeline potential, market conditions, and opportunities to expand the customer base.
• Monitor plastics industry trends, competitive products, and customer activity, and recommend improvements to sales programs, market priorities, and regional investments.
• Manage the regional sales budget responsibly.
• Coordinate with sales and cross-functional partners to improve execution, customer support, and business performance.
• Collaborate with colleagues and partners to coordinate customer solutions, share market insights, and deliver on business commitments.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed