ConvergeCONSUMER, Technical Field-Facing Product Manager, Converge Agentic Framework (CAF)_Products & Platforms

Deloitte • Tampa, FL

27d • $116,200 - $229,100

About The Position

ConvergeCONSUMER is a product-driven business that combines consumer insights with prediction and optimization capabilities to help consumer-focused businesses improve decision-making and deliver personalized experiences that drive growth, consumer loyalty, and profitability. It operates with the speed and agility of a startup within a large professional services firm.

The Technical Field-Facing Product Manager owns adoption, socialization, and customer-facing success of the Converge Agentic Framework (CAF) across the ConvergeCONSUMER product portfolio. The role bridges CAF engineering with the teams building on the framework, and involves demonstrating capabilities, gathering feedback, refining requirements, and communicating the framework’s business value. The position also supports internal and client-facing teams in correctly positioning and demonstrating Agentic capabilities.

Recruiting for this role ends on 11/29/2026. The role requires travel averaging 20–25%, depending on assigned work and clients. The estimated salary range is $116,200–$229,100, with possible eligibility for a discretionary annual incentive program.

Requirements

• Bachelor's degree in Business, Computer Science, Engineering, or a related field, or equivalent practical experience.
• At least 5 years of experience in technical product management, solutions engineering, or customer-facing technical roles.
• At least 2 years of experience demonstrating technical or AI capabilities to customers or executives, including partnering with engineering teams to translate feedback into requirements and acceptance criteria.
• Ability to travel 20–25% on average, based on assigned work and clients.
• Legally authorized to work in the United States without employer sponsorship now or at any time in the future.
• Able to operate as both a technical expert and a compelling storyteller, including in hands-on demonstrations and executive briefings.
• Strong bias toward action, with a preference for demonstrating capabilities and gathering feedback directly.
• Ability to translate engineering realities into business or customer value.
• Proactive relationship-building skills across engineering, product, and customer-facing teams.
• Curiosity about emerging agentic and AI capabilities and how they create client value.
• Comfort owning ambiguous, cross-organizational problems without a clear existing owner.

Nice To Haves

• Working familiarity with agentic or AI frameworks such as LangChain or LangGraph, or strong fluency explaining agentic and AI concepts to non-technical audiences.
• Experience producing field-enablement content such as demonstrations, whitepapers, or executive briefings.
• Experience working across globally distributed engineering and product teams.

Responsibilities

• Own the Agentic portfolio story across ConvergeCONSUMER products; independently demonstrate and explain major Core Agentic capabilities and their differentiation and business value.
• Serve as a primary interface between the CAF engineering team and ConvergeCONSUMER, as well as peer consuming organizations, and turn feedback into actionable engineering work.
• Own the backlog, clarify requirements, define acceptance criteria, and validate delivery readiness ahead of each build.
• Evangelize CAF through internal marketing, roadshows, whitepapers, and executive updates.
• Lead demonstrations and produce showcase content, remaining involved in customer interactions that involve Agentic capabilities.
• Drive adoption and cross-organizational collaboration, track usage, and help product leadership prioritize engineering allocation.
• Track Agentic feature usage and development needs across the Consumer portfolio and identify patterns that should inform the roadmap.
• Partner with Consumer account and delivery teams to ensure Agentic capabilities are positioned and demonstrated correctly in client conversations.

Benefits

• Potential eligibility for a discretionary annual incentive program.
• Broad range of employee benefits.
• Opportunities to build skills, take on leadership opportunities, and grow through mentorship and formal development programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior