Technical Expert, Power Services

Schneider Electric•UNAVAILABLE, UNAVAILABLE

6d•Remote

About The Position

Schneider Electric is hiring a Field Technical Expert for its U.S. Services business, specifically the Power Services team, focused on gas insulated switchgear and critical data center equipment. The team provides OEM service for APC (American Power Conversion), MGE, and Schneider Electric equipment. This is a home-based position with a flexible work schedule and a 40-hour guarantee. The role involves assembling, starting up, diagnosing, repairing, modifying, and performing preventive maintenance on Schneider Electric and third-party equipment in varied field environments. The expert works with customers, team members, electricians, sales partners, technical support, District Service, engineering, and quality teams. The position may include regional or nationwide travel, assisting with larger system startups, teaching at the Dallas training center, and resolving operational or escalated issues. The expected U.S. pay range is USD 117,600–176,400 per year, including base pay and short-term incentives. Schneider Electric describes a comprehensive Total Rewards package, development opportunities, and an inclusive workplace.

Requirements

Associate degree, vocational education, similar experience in power services or an electronic or electrical discipline, or equivalent military training.
10 or more years of Field Services or equivalent industry experience.
Safe driving and vehicle operation skills.
Skill in using test and diagnostic equipment.
Ability to read and interpret schematics, drawings, and theory-of-operation manuals.
Ability to write service reports, correspondence, and procedures; present information effectively; and respond to customer questions.
Ability to move service equipment weighing up to 50 pounds.

Responsibilities

Perform pre-site activities, equipment startup, repairs, preventive maintenance, and field modifications.
Solve problems in collaboration with customers, electricians, sales partners, technical support, and District Service.
Complete field service reports, expense reports, preventive maintenance documentation, and startup data sheets.
Work with the Manager and/or Regional Service Director to resolve complex escalated issues.
Teach classes at the Dallas training center.
Interface with advanced engineering and quality teams.
Travel throughout the region for local customer support and, when needed, travel countrywide.
Assist the Field Project Manager with larger system startups.
Act on behalf of the District Service Manager to resolve operational issues as required.