Technical Engineer - 5-10 years' experience
About The Position
Join a team where curiosity meets impact. Sectra is looking for an experienced Technical Engineer who is passionate about technology, enjoys solving complex problems, and wants to support systems that directly improve patient care. Our enterprise imaging solutions are used by hospitals and health systems across the United States, supporting critical clinical workflows every day. In this role, you will join an established customer portfolio and take ownership of supporting, troubleshooting, and maintaining real-world healthcare environments. You will work closely with customers and internal teams to ensure systems remain stable, secure, and high performing, while continuously improving how we support our solutions. If you enjoy deep technical problem-solving, collaborating across teams, and building trusted relationships with customers, this is the right place for you.
Requirements
- 5-10 years' experience
- Passionate about technology
- Enjoys solving complex problems
- Experience supporting systems that directly improve patient care
- Experience with enterprise imaging solutions
- Experience supporting, troubleshooting, and maintaining real-world healthcare environments
- Experience working closely with customers and internal teams
- Experience ensuring systems remain stable, secure, and high performing
- Experience with deep technical problem-solving
- Experience collaborating across teams
- Experience building trusted relationships with customers
- Experience troubleshooting complex technical issues related to enterprise imaging systems
- Experience investigating system behavior through log analysis, performance review, and root-cause identification
- Experience collaborating with internal engineering, security, and project teams
- Experience supporting customer implementations and upgrades
- Experience assisting with system configuration and integration activities
- Experience working directly with hospital IT teams and clinical users
- Experience understanding workflows, technical requirements, and operational constraints
- Experience building long-term relationships with customers
- Experience serving as a trusted technical contact
Responsibilities
- Support customer environments by troubleshooting complex technical issues related to enterprise imaging systems
- Investigate system behavior through log analysis, performance review, and root-cause identification
- Collaborate with internal engineering, security, and project teams to coordinate fixes, improvements, and system optimizations
- Support customer implementations and upgrades by assisting with system configuration and integration activities
- Work directly with hospital IT teams and clinical users to understand workflows, technical requirements, and operational constraints
- Build long-term relationships with customers and serve as a trusted technical contact for your assigned portfolio
- Participate in an after-hours support rotation once fully onboarded
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
