Technical Enablement Manager

Decagon•San Francisco, CA

2d•$190,000 - $235,000•Onsite

About The Position

Decagon is looking for a Technical Enablement Manager to build and scale the programs that power their Solutions Engineering and technical post-sales organizations. This is a founding member role within the GTM Productivity team, focused on developing technical talent, improving field effectiveness, and scaling execution across pre-sales and post-sales teams. This role has high visibility and direct impact on Decagon's growth.

Requirements

7+ years of experience in technical enablement, Solutions Engineering, or related technical customer-facing roles.
Experience working closely with technical field teams, including Solutions Engineers, Architects, or product-facing roles.
Proven ability to thrive in fast-moving, ambiguous environments with a high degree of ownership.
Strong program management and execution skills with the ability to drive outcomes.
Strong cross-functional collaboration skills across product, technology, and GTM teams.

Nice To Haves

Experience enabling technical products or platforms.
Experience building onboarding, certification, or technical development programs.
Experience in a high-growth SaaS or startup environment.
Familiarity with demo environments, solution architecture, or technical storytelling.

Responsibilities

Build and scale enablement programs, including onboarding, ongoing development, and role-specific training for Solutions Engineering and technical post-sales teams.
Drive field readiness and performance through technical playbooks, training, and certification programs.
Partner cross-functionally with Product, Engineering, GTM, and other stakeholders.
Lead a consistent enablement cadence, facilitating high-impact sessions with technical leaders and top performers.
Own enablement infrastructure and insights, optimizing content, learning systems, demo environments, and AI-powered tooling.
Lead key GTM moments such as Kickoffs, technical summits, and QBRs.
Partner with Solutions and post-sales leadership to define and operationalize excellence.
Evolve programs as the company scales, building new initiatives and leveraging AI to expand enablement reach and effectiveness.