Technical Enablement Manager

MNTN

5d•Remote

About The Position

At MNTN, we put our people first, full stop. This allows our company culture to be defined by our team members and their shared values, like trust, ambition, quality, radical honesty, and compassionate leadership. It’s why we all really love working for the Hardest Working Software in Television™ (and also why we were named one of Ad Age’s Best Places To Work in 2025.) We pride ourselves on bringing unrivaled performance and simplicity to Connected TV advertising. Our self-serve technology makes running TV ads as easy as search and social, helping brands drive measurable conversions, revenue, site visits, and more. It’s what led MNTN to being named one of Fast Company's Most Innovative Companies in 2023. You can learn more about us and everything we do by visiting https://mountain.com/. We’re committed to innovation that empowers, not replaces. At MNTN, AI is a tool for growth, enhancing efficiency while keeping a people-first approach. Our goal is to streamline workflows and drive new solutions—without compromising the human element that makes our company great. So if wanting to do more, own more, and make a bigger impact comes naturally to you, then you may be the person we're looking for to join us in our next stage of growth. MNTN's Revenue teams rely on a growing ecosystem of tools to work smarter and move faster. This role ensures those tools become part of how work gets done, not just part of the tech stack. As a Technical Enablement Manager, you'll drive adoption and proficiency across our revenue technology ecosystem. You'll build training for new platforms, deliver ongoing upskilling as tools evolve, partner with RevOps on evaluations and rollouts, and use adoption data to identify and close gaps. When a tool isn't delivering the impact it should, you'll figure out why and help solve it. You'll work closely with RevOps, IT, and the broader Enablement team to help our revenue organization get the most value from the tools that power it.

Requirements

3+ years in Sales Enablement, Revenue Operations, or technical training supporting go-to-market teams
Experience in programmatic advertising, AdTech, or digital media, with understanding of tool workflows in planning, selling, and measurement
Proficiency with sales and CS tech stacks, including WorkRamp, Highspot, Gong, and Salesforce
Demonstrated ability to drive tool adoption through measurement, gap identification, and iterative improvement
Comfort analyzing usage data from multiple platforms to build a consolidated picture of adoption health

Nice To Haves

Experience as a Sales IC, SDR, or CSM in AdTech or programmatic environments is strongly preferred
Familiarity with CTV-specific tools or measurement platforms is strongly preferred
Experience in tool evaluations or vendor RFPs as an enablement stakeholder is strongly preferred
Background in AI-assisted workflow tools, particularly for discovery or prospecting, is strongly preferred

Responsibilities

Design and deliver training programs for all tools in the Sales and CS stack, including WorkRamp, Highspot, Gong, Salesforce, Claude, OpenAI, and any new platforms as they are added
Build and maintain structured onboarding paths for each major platform so new hires reach baseline proficiency before using tools in live situations
Create ongoing upskilling content for feature releases, workflow changes, and identified adoption gaps on a continuous cadence
Design and run proficiency assessments for critical tools where low utilization has measurable revenue impact
Lead the enablement workstream in tool evaluation and RFP processes, assessing training quality, onboarding support, documentation, and change management implications
Build internal scorecards for evaluating tools against adoption feasibility, not just feature lists
Define and track utilization benchmarks for each tool by role, reporting trends and early warning signals to Sales and CS leadership
Partner with RevOps to connect tool utilization data to pipeline and revenue outcomes
Maintain active collaboration with RevOps, IT, and People teams on tool access, configuration, and lifecycle management
Represent field needs in tool governance conversations and surface emerging tools or AI-assisted workflows to the Enablement team