Technical Education Specialist

Notion•New York, NY

60d•$118,000 - $140,000•Hybrid

About The Position

As Notion’s product surface expands, we need a builder-teacher who can turn new capabilities into technically accurate education that helps customers confidently build with Notion. In this role, you’ll explore Notion’s newest capabilities, teach by showing, and ship as the product evolves. You’ll be the technical face of Notion Academy: leading workshops, recording walkthroughs, and building implementation guides. This role is based in New York City. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days.

Requirements

Builder mindset: You learn new product features by getting hands-on, experimenting, and building until you understand.
Comfort navigating technical content: you don’t need to write code, but you can read a technical architecture doc, identify what’s outdated, and work with engineers to fix it.
Customer-facing credibility: You’re comfortable teaching, building, and troubleshooting in front of customers.
AI experimentation: You actively use AI to build, learn, and teach technical proficiency.
Product expertise: You can quickly understand a new feature, identify where it creates meaningful customer value, and turn that into practical use cases.

Nice To Haves

Notion product expertise
Experience in a customer-facing technical role, such as solutions architecture, sales engineering, developer relations, or technical enablement

Responsibilities

Expand Notion’s technical education library. Author technically rigorous Academy content, implementation guides, and Help Center resources that make our most complex capabilities easier to understand and adopt.
Become a trusted voice for Notion Academy. Teach customers through video, live webinars, and workshops, demonstrating real workflows and solving problems in real time.
Build with Notion’s newest capabilities. Get hands-on with new product features, use customer insights to identify high-value use cases, and determine top priority workflows for education to focus on.
Reimagine learning with AI. Experiment with adaptive, contextual learning experiences that respond to what customers are trying to build and where they need help.
Prove and scale the impact of technical education. Use product adoption signals to measure impact and improve what we teach, then build reusable standards to help the team deliver effective technical learning faster.