Education Technical Writer

CICONIX, LLC•San Antonio, TX
•Onsite

About The Position

CICONIX LLC is seeking an Education Technical Writer to support the Joint Trauma System (JTS), part of the Defense Health Agency (DHA), on-site at Joint Base San Antonio-Fort Sam Houston, Texas. This full-time position provides technical-writing support for trauma education programs by developing, editing, and maintaining training-related documentation that meets accuracy, clarity, and Government standards. The role supports curriculum developers, instructors, administrators, and subject matter experts, translating technical or clinical content into instructional materials for varied audiences. The position is contingent on contract award and will begin upon award.

Requirements

  • Bachelor’s degree in English, Communications, Education, or Instructional Design.
  • 3 to 5 years of experience writing educational or technical content.
  • Strong ability to translate complex concepts into clear learning materials.
  • Strong grammar and formatting expertise.
  • Familiarity with LMS platforms and accessibility standards.
  • U.S. citizenship and successful completion of a background investigation.
  • Ability to obtain and maintain a government security clearance.
  • Willingness to comply with government vaccination requirements.

Nice To Haves

  • Military medical background is preferred but not required.

Responsibilities

  • Develop, edit, and maintain training-related documentation in accordance with Government standards.
  • Produce course materials, reports, and technical documents in accordance with DoD and DHA requirements.
  • Prepare, edit, and publish course documentation, standard operating procedures, and user manuals for trauma education programs.
  • Assist subject matter experts in translating technical or clinical content into instructional text for multiple audiences.
  • Maintain document version control and ensure materials align with current JTS Clinical Practice Guidelines and educational standards.
  • Coordinate with Multimedia and Curriculum teams to integrate written content into distributed learning materials.
  • Assist with developing SOPs, compliance documents, and accreditation reports.
  • Provide monthly document production reports to the Program Manager.

Benefits

  • Health benefits
  • Paid time off (PTO)
  • 401(k) with contribution
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