Technical Documentation Specialist
About The Position
Parallel Systems is pioneering autonomous battery-electric rail vehicles designed to transform freight transportation by shifting portions of the $900 billion U.S. trucking industry onto rail. Our innovative technology offers cleaner, safer, and more efficient logistics solutions. Join our dynamic team and help shape a smarter, greener future for global freight. Technical Documentation Specialist Parallel Systems is building autonomous, battery-electric rail vehicles designed to transform freight transportation. We are seeking a Technical Documentation Specialist to develop the technical content that enables operators, technicians, and internal teams to safely operate, maintain, troubleshoot, and repair our systems. This role will work closely with engineering, vehicle operations, manufacturing, and field teams to translate complex hardware and software systems into clear, accurate, and usable documentation. The ideal candidate has experience developing product manuals, maintenance procedures, work instructions, and troubleshooting documentation for complex products.
Requirements
- 3+ years of experience producing customer-facing documents in a safety-related field.
- Strong attention to detail and copyediting skills.
- Expert user of Microsoft Word or equivalent layout software.
- Familiarity with mechanical repair processes.
Nice To Haves
- Working familiarity with SolidWorks.
- Vector drawing skills.
- Experience with troubleshooting tools for telephone support staff
Responsibilities
- Interview engineers, operators, technicians, and other stakeholders to understand proper use, maintenance, and troubleshooting of the product.
- Develop Operation and Maintenance manuals for vehicle hardware and user-facing software.
- Collaborate with engineers to create work instructions for component assembly, infrastructure maintenance, remote troubleshooting, and field repairs.
- Produce photographs, screenshots, diagrams, CAD renders, and other visual aids for use in technical documentation.
- Issue structured requests for information to technical staff when additional detail or clarification is needed.
- Coordinate consistent use of naming conventions and technical terminology.
- Manage revision control of documents and maintain synchronization with documented engineering changes.
- Participate in product reviews, testing, and field activities to validate documentation against the actual system and user experience.
Benefits
- We are committed to providing fair and transparent compensation in accordance with applicable laws. Salary ranges are listed below and reflect the expected range for new hires in this role, based on factors such as skills, experience, qualifications, and location. Final compensation may vary and will be determined during the interview process. The target hiring range for this position is listed below.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
