Technical Document Writer

Boeing•Hazelwood, MO
•Onsite

About The Position

Tapestry Solutions, a Boeing company and part of Boeing Global Services, is seeking a Technical Document Writer (Technical Product Delivery Specialist) in Hazelwood, Missouri, to support the Department of Navy Tomahawk Land-Attack Missile program. The program is expanding to additional U.S. and foreign customers. The specialist will serve as a bridge between technical teams, including Software Engineering and Product Security, and Mission Planners, translating complex technical information into accessible, actionable content that supports product usability, reduces user confusion, and improves customer satisfaction. All work will be performed on a classified network. The role involves learning the Tomahawk Planning System software and creating, revising, validating, and maintaining user manuals and related technical documentation. The specialist will coordinate with multidisciplinary teams and follow applicable security, classification, information-protection, configuration-management, and documentation processes. The position is not contingent upon a program award.

Requirements

  • Active U.S. Secret clearance, with the ability to obtain a TS/SAP; U.S. citizenship is required.
  • Authoring tool experience.
  • Prior experience developing and writing software or technical documentation.
  • Strong written communication skills and ability to simplify complex technical concepts.
  • Collaboration and interpersonal skills for working effectively with multidisciplinary teams.
  • Attention to detail and adherence to style guides and documentation standards.
  • Project management abilities to handle multiple documentation tasks and deadlines.

Nice To Haves

  • Adobe FrameMaker experience.
  • Adobe Acrobat Pro experience.
  • Advanced Microsoft Word skills.

Responsibilities

  • Work with developers, testers, subject-matter experts, and end users to learn the Tomahawk Planning System software’s capabilities, workflows, interfaces, and limitations.
  • Develop, revise, and maintain software user manuals and other technical documentation, including administrator guides, installation and configuration guides, troubleshooting procedures, and release notes.
  • Participate in Program Increment planning, requirements reviews, software demonstrations, and Mission Planner User Events to identify software changes, new or modified capabilities, and defect fixes requiring documentation updates.
  • Translate complex technical concepts into task-focused instructions for Tomahawk Mission Planners.
  • Create and maintain documentation plans, outlines, procedures, illustrations, and supporting materials.
  • Validate documentation against the software and approved requirements, incorporate feedback, and track reviews and approvals.
  • Manage document versions, changes, and traceability in accordance with program, customer, and configuration-management processes.
  • Follow security, classification, handling, marking, and information-protection requirements when creating, reviewing, storing, and distributing documentation.
  • Coordinate with engineering, quality, cybersecurity, training, and program teams to ensure documentation is consistent and delivered on schedule.

Benefits

  • Eligible employees may enroll in health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and other programs providing paid and unpaid time away from work.
  • Competitive base pay and variable compensation opportunities.
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