Technical Director, Infrastructure Operations

Loblaw Companies Limited•Brampton, ON

43d

About The Position

Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of opportunities and experiences to help Canadians Live Life Well®. At Loblaw Companies Limited, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong. The Technical Director, Infrastructure Operations is responsible for leading and governing the Technical Review Board process. This role ensures that all technology solutions align with enterprise architecture standards, strategic objectives, security requirements, and operational scalability. The Technical Director provides leadership, oversight, and architecture reviews, for new systems and services driving consistency, quality, and fostering innovation across the organization’s technology landscape.

Requirements

Bachelor’s or Master’s degree in Computer Science, Engineering, or related field.
10+ years of experience in IT, with 5+ years in enterprise architecture or senior technical leadership roles.
Proven experience leading architecture review boards or governance processes.
Deep expertise in enterprise architecture frameworks (e.g., TOGAF or equivalent).
Strong knowledge of cloud platforms (AWS, Azure, GCP), distributed systems, and modern application architectures.
Experience with security, data, and integration architectures.
Demonstrated ability to influence senior stakeholders and drive decision-making.
Strategic thinking and enterprise-wide perspective
Strong decision-making and risk assessment
Excellent communication and stakeholder management
Technical depth across multiple domains
Leadership and team facilitation
Process design and continuous improvement

Responsibilities

Technical Review Board Governance Lead the technical review board process, ensuring all proposed solutions adhere to established architecture principles, standards, and roadmaps.
Chair or oversee Technical Review Board (TRB) sessions, driving clear, timely, and well-documented decisions.
Establish and maintain governance frameworks, review criteria, and decision guidelines.
Solution Oversight & Feedback Protect to enable our business users Ensure solutions are evaluated for scalability, performance, security, cost-effectiveness, and alignment with enterprise strategy.
Recommend modifications to proposed solutions based on architectural fit and risk assessment.
Ensure integration across systems, platforms, and business domains.
Stakeholder Engagement Partner with senior technology leaders, product teams, and business stakeholders to align on architectural direction.
Provide advisory and guidance to engineering, infrastructure, and application teams during design and delivery phases.
Act as a key escalation point for architectural risks and decisions.
Standards & Best Practices Define and evolve enterprise architecture standards, patterns, and reference architectures.
Promote best practices in cloud, data, security, and application architecture.
Drive adoption of modern technologies and architectural approaches where appropriate.
Risk Management & Compliance Identify architectural risks and ensure mitigation strategies are in place.
Ensure compliance with regulatory, security, and internal policy requirements.
Maintain audit-ready documentation of architectural decisions and reviews.
Continuous Improvement Optimize and streamline the architectural review process for efficiency and effectiveness.
Track and report on key metrics (e.g., review cycle time, compliance rates, exceptions).
Foster a culture of continuous learning and architectural excellence.