Technical Delivery Manager - Digital Engineering

CVS Health • Woonsocket, MS

2d

About The Position

CVS Health Digital is seeking a hands-on Technical Delivery Manager to lead cross-functional engineering teams and drive delivery of digital products and complex enterprise initiatives. The role partners with product and engineering stakeholders to identify, prioritize, and shape initiatives, while coordinating delivery across multiple engineering teams. The work supports digital products intended to help people live healthier lives and advance CVS Health’s digital health care experience.

The manager leads large digital initiatives across the enterprise, using strong prioritization, communication, and software engineering program management skills. The successful candidate is collaborative, motivated, and results-oriented in a fast-paced environment. The role requires working Eastern Standard Time hours to support the teams.

Requirements

• At least 7 years of experience in software engineering roles leading the full lifecycle of large software engineering initiatives, managing stakeholders and risks, aligning technical dependencies, and developing KPIs and status reports for senior leaders.
• At least 6 years of experience practicing Agile Scrum and/or Kanban to deliver software products.
• At least 4 years leading teams directly as a manager or in a technical lead capacity within a matrixed organization.
• At least 4 years partnering with Product Management, UX design, and Technical Solution teams to influence product development and assist with or improve products.
• At least 2 years working in a technical delivery manager capacity within an engineering organization.
• Bachelor’s degree or equivalent experience; alternatively, a high school diploma and 4 years of relevant experience.
• Ability to work Eastern Standard Time hours.

Nice To Haves

• Ability to determine strategy and develop plans to achieve goals, evaluating situations, decisions, and issues in the short, medium, and long term.
• Self-motivated ability to see the big picture and prioritize work for the greatest impact on the business and customers.
• Ability to influence and persuade through sound, well-reasoned arguments, adapting strategies to achieve agreement or behavior change.
• Advanced skills with Jira, AI tools, Office 360, Confluence, SharePoint, or related tools.
• PMP, Six Sigma Green Belt, or Product Management certification.
• Healthcare or health insurance domain knowledge or experience.
• Cloud technology experience, including GCP.
• Experience tracking and reporting metrics or engagement using Grafana, Splunk, Quantum Metric, Adobe Analytics, Datadog, or related tools.
• Experience or technical knowledge with Apigee, microservices, JavaScript, Java, Spring Boot, GitHub, and/or test automation.
• Strong written and verbal communication skills.
• Effective negotiation and influencing skills.
• Excellent organization skills; self-driven and intrinsically motivated.

Responsibilities

• Lead cross-functional engineering teams delivering digital products and complex enterprise initiatives.
• Partner with product and engineering stakeholders to identify, prioritize, and shape initiatives.
• Coordinate delivery across multiple engineering teams.
• Lead large digital initiatives across the enterprise.
• Manage stakeholders, risks, and technical dependencies throughout the software delivery lifecycle.
• Develop KPIs and status reports for senior leaders.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• Paid time off
• Retirement savings options
• Wellness programs
• Other resources supporting physical, emotional, and financial well-being, based on eligibility
• Eligibility for a CVS Health bonus, commission, or short-term incentive program
• An award target in the company’s equity award program

What This Job Offers

• Job Type: Full-time
• Career Level: Manager