Technical Consulting Manager

Anaqua

3d

About The Position

Anaqua, Inc. provides integrated intellectual property (IP) management technology solutions and services. Its AQX platform combines workflows, data analytics and technology-enabled services to support IP strategy, decision-making and operations. The company serves businesses, law firms and IP professionals worldwide, with global operations headquartered in Boston and offices across the U.S., Europe and Asia.

The Technical Consulting Manager is a technical leadership and customer-facing role combining people management, AI enablement and technical consulting. The role leads Technical Consultants across France and the UK, manages escalations, and develops the team as it adopts new technologies. It also contributes to client projects, particularly data migration, and identifies ways to use AI to improve Technical Consulting efficiency and quality. Success requires strong leadership and communication, structured problem-solving, and the ability to work effectively in a matrix organisation.

Requirements

• Proven people management and technical leadership experience, ideally managing consultants, technical specialists or implementation professionals in a customer-facing environment.
• Ability to manage team priorities, performance, development and escalations, exercise sound judgement, and know when to involve wider stakeholders.
• Strong communication and interpersonal skills, including experience managing client relationships and working effectively across a matrix organisation.
• Practical experience using AI tools and an understanding of how AI can improve technical consulting and team productivity.
• Curiosity and ability to identify and implement opportunities to incorporate new technologies and AI into existing ways of working.
• Strong technical background with C# and ASP.NET.
• Advanced SQL skills, including queries, stored procedures and views, and a solid understanding of relational databases.
• Significant experience in data migration, ETL and data transformation.
• Experience with systems integration, software implementation or technical consulting.
• Ability to analyse complex problems and communicate solutions to technical and business stakeholders.

Nice To Haves

• Experience with K2View or comparable data migration tools is highly desirable.
• Intellectual Property experience is advantageous; training will be provided.

Responsibilities

• Lead and manage a team of Technical Consultants across France and the UK, providing coaching, direction, performance support and prioritisation.
• Develop and execute a clear 3–6-month plan for the team, balancing people priorities, project delivery, business requirements and changing technologies.
• Manage internal and client escalations by identifying root causes, evaluating options and determining the appropriate route to resolution or further escalation.
• Drive the adoption and practical application of AI within Technical Consulting to improve productivity, problem-solving, technical delivery and client enablement.
• Act as a technical leader and contributor on client projects, working directly with clients to understand requirements and translate them into effective solutions.
• Oversee data migration and ETL activities, including data analysis, mapping, transformation, validation and resolution of complex migration issues.
• Support integrations between ANAQUA and other platforms or systems, including batch processes and software development where required.
• Collaborate with Project Managers, Business Consultants, technical teams and wider stakeholders in a matrix organisation to coordinate priorities and communicate progress.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed