Technical Consultant - Oracle Retail

OLR • Cleveland, OH

4d • Remote

About The Position

The Technical Consultant provides specialized technical knowledge of Oracle Retail solutions and retail industry expertise to support successful implementations for OLR clients. The role involves hands-on development, integration, and testing in collaboration with clients, project teams, and third-party vendors. Technical Consultants help maintain the reliability, performance, and quality of Oracle Retail solutions throughout the project lifecycle. Candidates must be U.S. citizens or lawful permanent residents; visa sponsorship is unavailable.

OLR is an Oracle Retail Partner with more than 20 years of experience supporting international omnichannel retailers. The U.S. team works in a distributed model, with most employees working remotely across the country. Employees near the Cleveland headquarters may work in a hybrid environment. U.S.-based professionals collaborate with teams in Europe, India, and Latin America.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, or a related field, or at least 5 years of equivalent professional experience.
• At least 5 years of software development and/or systems integration experience.
• At least 5 years of hands-on experience with Oracle Retail solutions.
• Hands-on experience with at least two of RMS, ReIM, and SIM.
• Strong working knowledge of Oracle Retail technical concepts, functional applications, and integration points.
• Experience with at least two of the following: PL/SQL, C/C++, Oracle ProC, Java (J2EE/Swing), Oracle Forms, XML, and UNIX shell scripting.
• Strong analytical and problem-solving skills, including the ability to troubleshoot independently and develop practical solutions.
• Personal accountability and ownership, with the ability to manage tasks and deliverables through completion with minimal supervision.
• Proactive, transparent communication skills, including timely communication of progress, risks, issues, and blockers.
• Strong attention to detail, accuracy, efficiency, follow-through, documentation, and handoffs.
• Ability to work effectively in a complex, global environment and adapt when priorities or circumstances change.
• Excellent written and verbal communication skills and a professional approach.
• Reliability, organization, time-management skills, and ability to meet project deadlines and commitments.
• Ability to maintain confidentiality and professionalism under pressure.
• Proficiency with Microsoft Office, including Word, Excel, and PowerPoint.
• Must be a U.S. citizen or lawful permanent resident; visa sponsorship is not available.

Nice To Haves

• Consulting experience.
• Experience with large-scale packaged software implementations.
• Software development or systems integration experience in retail or Retail IT.

Responsibilities

• Analyze and define client requirements for data conversions, interfaces, and application enhancements.
• Design, develop, and test application modifications, interfaces, and enhancements.
• Execute data conversion and application testing across project phases.
• Complete interface design and development in alignment with project objectives.
• Conduct go-live readiness assessments for client systems, including online and batch operations.
• Define implementation and integration alternatives and provide recommendations.
• Facilitate knowledge transfer to client personnel and third-party vendors regarding Oracle Retail and OLR applications.
• Build and maintain client system schedules and coordinate project activities.
• Log, report, and resolve application issues.
• Assist with handoff to support teams upon project completion.
• Participate in supporting production environments as necessary.
• Ensure adherence to development standards and best practices for Oracle Retail solutions.

Benefits

• Medical, dental, and vision insurance for employees and their families.
• Short- and long-term disability coverage.
• Life and supplemental life insurance.
• Employee Assistance Program (EAP).
• Empower 401(k) retirement plan.
• Generous vacation and sick time.
• Nine public holidays.
• Structured training, professional development, and career progression opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level