Technical Consultant - Oracle Retail

OLR • Cleveland, OH

13h • Remote

About The Position

The Technical Consultant provides specialized technical knowledge of Oracle Retail solutions and retail industry expertise to support successful implementations for OLR clients. The role involves hands-on development, integration, and testing, in collaboration with clients, project teams, and third-party vendors. Technical Consultants help maintain the reliability, performance, and quality of Oracle Retail solutions throughout the project lifecycle.

OLR USA is part of OLR’s global operations and supports clients across North America and internationally. The U.S. workforce is distributed, with most employees working remotely. Employees based near the Cleveland, Ohio headquarters may work in a hybrid environment. The role collaborates with international teams across Europe, India, and Latin America.

Candidates must be U.S. citizens or lawful permanent residents due to government contract requirements. Visa sponsorship is not available.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, or a related field, or 5+ years of equivalent professional experience.
• 5+ years of software development and/or systems integration experience.
• 5+ years of hands-on experience with Oracle Retail solutions.
• Hands-on experience with at least two of these Oracle Retail applications: RMS, ReIM, and SIM.
• Strong working knowledge of Oracle Retail technical concepts, functional applications, and integration points.
• Experience with at least two of these technologies: PL/SQL, C/C++, Oracle ProC, Java (J2EE/Swing), Oracle Forms, XML, and UNIX shell scripting.
• Strong analytical and problem-solving skills, including the ability to troubleshoot independently and develop practical solutions.
• Personal accountability and ownership, with the ability to manage tasks and deliverables through completion with minimal supervision.
• Proactive, transparent communication skills, including communicating progress, risks, issues, and blockers promptly.
• Attention to detail, accuracy, efficiency, follow-through, documentation, and handoffs.
• Ability to work effectively in a complex, global environment and adapt when priorities or circumstances change.
• Excellent written and verbal communication skills and a professional approach.
• Reliability, organization, strong time management, and ability to meet project deadlines and commitments.
• Ability to maintain confidentiality and professionalism under pressure.
• Proficiency with Microsoft Office, including Word, Excel, and PowerPoint.
• U.S. citizenship or lawful permanent residency; visa sponsorship is not available.

Nice To Haves

• Experience in the retail or Retail IT industry.
• Previous consulting experience.
• Experience with large-scale package software implementations.

Responsibilities

• Analyze and define client requirements for data conversions, interfaces, and application enhancements.
• Design, develop, and test application modifications, interfaces, and enhancements.
• Execute data conversion and application testing across project phases.
• Complete interface design and development in alignment with project objectives.
• Conduct go-live readiness assessments for client systems, including online and batch operations.
• Define implementation and integration alternatives and provide recommendations.
• Facilitate knowledge transfer to client personnel and third-party vendors regarding Oracle Retail and OLR applications.
• Build and maintain client system schedules and coordinate project activities.
• Log, report, and resolve application issues.
• Assist in handoff to support teams upon project completion.
• Participate in supporting production environments as necessary.
• Ensure adherence to development standards and best practices for Oracle Retail solutions.

Benefits

• Medical, dental, and vision insurance for employees and their families.
• Short- and long-term disability coverage.
• Life and supplemental life insurance.
• Employee Assistance Program (EAP).
• Empower 401(k) retirement plan.
• Generous vacation and sick time.
• Nine public holidays.
• Structured training, professional development, and career progression opportunities.

What This Job Offers

• Job Type: Full-time