Technical Consultant (Baton Rouge)

S1 Technology LLC • Baton Rouge, LA

1d • Onsite

About The Position

S1 Technology is hiring a Technical Consultant for its Baton Rouge office. The role owns client IT issues from first contact through resolution, supporting clients by phone, email, remote tools, and on-site visits. The consultant troubleshoots workstations, servers, Microsoft 365, and networks, including switches, firewalls, and Wi-Fi; manages tickets with clear notes and realistic timelines; and communicates professionally with non-technical users. The position is full-time and on-site in Baton Rouge, Louisiana, Monday through Friday, 8 a.m. to 5 p.m., with an on-call rotation.

S1 Technology describes its team as IT veterans focused on preventing problems rather than merely reacting to them. Its stated values are to have fun, never lie, be meticulous, be innovative, and be “bad ass (but humble).” The company offers multiple internal growth opportunities for employees who continuously develop their skills.

Qualified applicants will be asked to complete a short questionnaire. Candidates selected for further consideration will complete a phone screening and then an in-person interview. Employment offers are contingent upon applicable pre-employment screenings, which may include background and drug checks, employment eligibility verification through E-Verify, and a motor vehicle record check for roles requiring travel. Screenings are conducted in accordance with applicable law, and candidates will receive required disclosures and authorizations.

Requirements

• At least 2 years of experience supporting end users in a service desk or technical support role.
• Hands-on experience with Microsoft 365 administration, Windows Server, networking, security, and troubleshooting.
• Clear, professional communication with non-technical users.
• Valid driver's license and reliable transportation.

Nice To Haves

• Managed service provider (MSP) experience.

Responsibilities

• Support clients by phone, email, remote tools, and on-site visits.
• Troubleshoot workstations, servers, Microsoft 365, and networks, including switches, firewalls, and Wi-Fi.
• Own tickets, maintain clear notes, and set realistic timelines.
• Participate in an on-call rotation.

Benefits

• Health insurance with multiple plan options
• Dental insurance
• Vision insurance
• Retirement plan with pre-tax and Roth options
• Generous leave
• Paid holidays
• Cell phone allowance
• Multiple internal growth opportunities for employees who continuously develop their skills

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed