Technical Consultant - Patient Monitoring (Field: Hartford/New Haven, CT)

Philips•Hartford, CT

6d•$39 - $61

About The Position

The Technical Consultant works in Philips’ Hospital Patient Monitoring business as a field-based technical expert, independently leading complex patient monitoring implementations and supporting reliable, secure, high-performing healthcare solutions. The role serves as a trusted technical advisor to customers and contributes to service delivery methods, technical standards, and team development. The consultant leads system installations, upgrades, and implementations across patient monitoring and IT infrastructure environments. They provide hands-on troubleshooting, validation, and optimization; act as the technical authority for system architecture, networking, configuration validation, and risk management; and diagnose complex system and performance issues. The position engages customers to understand their technical environments, workflows, and operational challenges, then recommends solutions aligned with clinical, business, and strategic objectives. It also owns configuration management, version control, and system validation; promotes standardized methodologies and best practices; collaborates with sales, clinical, service, and project teams; and mentors junior consultants. This is a field role serving the Hartford and New Haven, Connecticut geography. Approximately 75% travel is required, with average daily driving of 1–4 hours. Occasional overnight stays and travel by air or train may be required. Work may take place in an office or home office, remotely, and in hospital or healthcare environments. Flexible hours may include non-standard hours, overtime, weekends, and on-call rotations.

Requirements

At least 5 years of professional work experience in IT services or related technical environments.
Experience working in a hospital or clinical IT environment.
Active Cisco Certified Network Associate (CCNA) certification; higher-level Cisco certifications such as CCNP are also acceptable.
Advanced knowledge of computer networking, system integration, and technical troubleshooting in a healthcare IT environment.
Associate degree in computer science, biomedical, engineering, or a related field, or an equivalent combination of education and the listed experience.
Ability to travel for business, approximately 75% across the specified geography; average driving time is 1–4 hours daily. Occasional overnight stays and travel by air and/or train may be required.
Ability to work in an office/home office and/or remote setting as well as a hospital/healthcare environment, and comply with vendor credentialing requirements.
Ability to work flexible hours based on business needs, including non-standard work hours, overtime, weekends, and on-call rotations.
Ability to wear all required personal protective equipment.
Strong communication, organizational, consultative, and leadership skills, including the ability to translate complex solutions, manage risk, influence others, and contribute to a collaborative team.
Must reside in or within commuting distance of Hartford and New Haven, Connecticut.
US work authorization is required; candidates who need work-authorized visa sponsorship now or in the future will not be considered.

Nice To Haves

Experience with patient monitoring, telemetry units, ventilators, and defibrillators.
Bachelor’s degree.

Responsibilities

Independently lead and execute complex patient monitoring and IT infrastructure system installations, upgrades, and implementations.
Troubleshoot, validate, and optimize systems to ensure reliable performance and operational continuity.
Serve as the primary technical authority for system architecture, networking decisions, configuration validation, and risk management.
Diagnose and resolve complex system and performance issues using advanced troubleshooting and structured problem-solving.
Understand customers’ technical environments, workflows, and operational challenges, and provide tailored recommendations aligned with clinical, business, and strategic objectives.
Own configuration management, version control, and system validation.
Develop and promote standardized methodologies and best practices, supporting consistency, scalability, compliance, and continuous improvement.
Collaborate with sales, clinical, service, and project teams.
Mentor junior consultants and contribute to technical capability, consistency, and organizational knowledge sharing.
Represent Philips professionally, strengthen customer relationships, and support long-term customer success and growth.