Technical Claim Director-GL Major Case Unit
About The Position
We are seeking a Technical Claim Director for our GL Major Case Unit. This role involves handling high-exposure, complex bodily injury and property damage claims across the United States (excluding New York). The position is responsible for all aspects of claim-handling, including fact investigation, coverage analysis, injury/damages evaluation, and litigation management. The ideal candidate will evaluate claims, set case resolution strategies, and independently handle mediations and trials in complex claims. This role also involves developing and implementing claim resolution strategies, identifying claims where trial is appropriate, and selecting, retaining, and directing defense counsel on litigated cases. Collaboration with Underwriting on industry trends or case law/statutory developments is also a key responsibility. The role may also involve leading special projects and occasional travel for mediations and trials.
Requirements
- Typically requires a bachelor’s degree in business administration, insurance, or a related field.
- 8+ years of relevant legal or insurance related experience with general liability claims.
- Meaningful experience handling general liability claims involving bodily injury and property damage with significant exposure under both primary and excess policies, in various jurisdictions across the United States.
- Proactive investigation, risk transfer identification and pursuit, strategic claim handling, hands-on attorney management, and sophisticated claims resolution skills are essential.
- Superior writing and communication skills to work effectively with insureds, claimants, underwriters, other team members, and upper management.
Nice To Haves
- A Juris Doctorate with relevant insurance coverage or defense litigation experience would be beneficial.
- A strong focus on U.S. south and southeastern states, as well as California, would be beneficial.
- Would benefit from having experience with handling claims for different types of insurance risks and policies (e.g. construction, premises liability, security, marine, etc.).
Responsibilities
- Handle high-exposure, complex bodily injury and property damage claims across the United States (excluding New York).
- Responsible for all aspects of claim-handling, including fact investigation, coverage analysis, injury/damages evaluation, and litigation management.
- Evaluate claims and set case resolution strategies, including independent handling of mediations and trials in complex claims.
- Develop and implement claim resolution strategies and identify claims where trial is appropriate.
- Select, retain, and direct appropriate defense counsel on litigated cases.
- Collaboratively communicate with Underwriting on industry trends or case law/statutory developments that may impact their respective product lines.
- Lead in special projects and other duties as needed.
- Occasional travel for mediations and trial as necessary.
Benefits
- Annual bonus plans
- Employee stock ownership plan (ESOP)
- 401(k) — automatic 3% company contribution
- Annual 401k and ESOP profit-sharing contributions (Up to 15% of eligible earnings)
- Paid time off (PTO) and holidays
- Paid volunteer time off (VTO) to support our communities
- Parental and family care leave
- Flexible & hybrid work arrangements
- Fitness center discounts and free virtual fitness platform
- Employee assistance program
- Comprehensive medical, dental and vision benefits
- Flexible spending and health savings accounts
- 2x base salary for group life and AD&D insurance
- Voluntary life, critical illness, & accident insurance for purchase
- Short-term and long-term disability benefits
- Training & certification opportunities
- Tuition reimbursement
- Education bonuses
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What This Job Offers
Job Type
Full-time
Career Level
Senior
