Claims Major Case Director

IAT Insurance Group • Virginia Beach, VA

4d • Hybrid

About The Position

IAT Insurance Group has an immediate need for a Major Case Unit Director that can report to one of the following IAT locations: Cheshire, Connecticut Raleigh, North Carolina Naperville, Illinois Rolling Meadows, Illinois Sarasota, Florida Alpharetta, Georgia Virginia Beach, Virginia Scottsdale, Arizona Spring, Texas This role works a hybrid schedule that requires working from the office Monday through Wednesday, with the option of working Thursday and Friday remotely. While we prefer candidates to work from one of our listed IAT office locations, we’re open to considering fully remote arrangements for the ideal candidate. This role is a true complex claims handling role that is tasked with managing those claims that are most complex and have the greatest financial exposure under our commercial liability policies. The ideal candidate for this role will be an experienced claim professional with extensive experience handling construction defect and general liability claims including, premises and liquor liability, as well as auto and trucking claims on a national basis with value in excess of $250,000.

Requirements

• Bachelors’ degree with a minimum of 12 years of claims handling experience in the insurance industry or equivalent.
• Equivalent is defined as high school diploma and 16 years of relevant experience.
• At least 8 years General Liability claim experience as well as Commercial Auto handling, which focused on claims with an exposure of $250,000 or more including both primary and excess losses.
• Excellent coverage analysis skills with experience in drafting coverage position correspondence.
• Extensive experience working with general liability, construction defect, garage, commercial trucking as well as identifying coverage issues.
• Experience handling litigated files and direction of defense counsel.
• Excellent negotiation skills which would be handled primarily by the file handler.
• Ability to travel, average 4 days a month.
• Licensure as required by respective states.
• Ability to analyze data, utilize sound judgment to draw conclusion and make supported decisions.
• Authorized to work in the United States and must note require, now or in the future, VISA sponsorship for employment purposes

Nice To Haves

• CPCU and other insurance related studies
• Construction Defect claim handling experience

Responsibilities

• Handles highly complex exposure claims based on Claim Guidelines.
• Directs and manages use of independent investigators, appraisers, and experts.
• Selects, directs and manages defense counsel including approval of budgets
• Develops litigation/file disposition strategy.
• Attends mediations, settlement conferences and trials.
• Reports to reinsurers as required by reporting guidelines.
• Requires interaction and alerts with our Underwriting business partners.
• All Time Limit Demands to be escalated to management.
• Assist Sr. Claim specialists with analysis of claim issues as needed.
• Verifies/analyzes applicable coverage for the reported loss.
• Establishes 24-hour contact and maintain appropriate contact with all involved stakeholders throughout the life of the claim file.
• Investigates each claim by gathering information, conducting interviews, taking statements, conducting website research as needed, reviewing and analyzing reports and related bills.
• Identifies and addresses subrogation/contribution/SIU opportunities.
• Sets accurate/timely loss/expense reserves in compliance with Claim Guidelines.
• Evaluates, negotiates, and authorizes settlements with all stakeholders within designated authority.
• Selects, directs and manages Vendors/Counsel including approval of defense budgets.
• Negotiates directly with claimants and claimant attorneys upon receipt of critical information.
• Drafts correspondence, including but not limited to, coverage letters to stakeholders as required.
• Maintains resident/nonresident adjuster licenses as required.
• Performs other duties as assigned.

Benefits

• 26 PTO Days (Entry Level) + 12 Company Holidays = 38 Paid Days Off
• 7% 401(k) Company Match and additional Profit Sharing
• Hybrid work environment
• Numerous training and development opportunities to assist you in furthering your career
• Healthcare and Wellness Programs
• Opportunity to earn performance-based bonuses
• College Loan Assistance Support Plan
• Educational Assistance Program
• Mentorship Program
• Dress for Your Day Policy

What This Job Offers

• Job Type: Full-time
• Career Level: Senior