Technical Certification Specialist - Food Industry

EAGLE Certification GroupDayton, OH
Hybrid

About The Position

EAGLE is seeking a Technical Certification Specialist responsible for conducting audit report technical reviews to ensure accuracy, compliance with standards, and data integrity. EAGLE Certification Group emphasizes a customer-focused culture with an emphasis on quality and teamwork, encouraging individual voices, intelligence, skills, and ambitions. They empower collaborative work, creating synergy where combined outputs are greater than individual efforts. Their founding principles of Service, Integrity, and Value guide their day-to-day approach.

Requirements

  • Bachelor of Science degree in Food Science, Microbiology, Chemistry, and biochemistry.
  • A minimum of 2 years of work experience in a food related industry.
  • Some travel will be required for trade shows and technical events.
  • Must be able to clearly and concisely communicate with employees, customers, and auditors.
  • Proficient in Microsoft WORD, Excel, Outlook, and PowerPoint and SQF Assessment Database.
  • Knowledge of Food production or processing experience and understanding of HACCP principles.
  • Project management and task completion skills.
  • Strong initiative and ability to work independently.
  • Ability to effectively manage multiple audit processes simultaneously.

Nice To Haves

  • SQF technical reviewer or SQF Auditor credentials preferred.
  • Working knowledge in GFSI programs.

Responsibilities

  • Provide clear, concise technical feedback on certification decisions, including rejection justifications and clarification support for Certification Managers, Auditors, and Clients.
  • Support the Client Services team by conducting ongoing technical file reviews to ensure accuracy, completeness, and compliance.
  • Analyze trends and recurring issues identified during Technical Reviews to inform training materials and internal communications, including newsletters.
  • Maintain up-to-date knowledge of regulatory requirements and oversight processes; deliver constructive feedback to auditors to support continuous improvement.
  • Participate in oversight audits and provide support as needed.
  • Support recall and appeal processes within the Electronic Management Information System (EMIS), ensuring timely, accurate, and compliant handling.
  • Contribute to internal training initiatives, including newsletter development and participation in Boot Camp sessions.

Benefits

  • Competitive pay
  • Medical, Dental, and Vision Plans
  • 401k plan with a company annual contribution
  • PTO, Bereavement leave, Volunteer time off, and 10 paid holidays
  • Cell Phone Reimbursement
  • In office and hybrid work schedules
  • Company paid parking
  • Training, Development, and Growth Opportunities
  • Flexible Business casual/casual work environment
  • Staff Appreciation Events
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