Technical Certification Specialist - Food Industry

EAGLE Certification Group•Dayton, OH

9d•Hybrid

About The Position

EAGLE is seeking a Technical Certification Specialist responsible for conducting audit report technical reviews to ensure accuracy, compliance with standards, and data integrity. At EAGLE Certification Group, we embrace a customer-focused culture with an emphasis on quality and teamwork. Every individual at EAGLE has a voice that is heard, intelligence that is utilized, skills that are enabled, and personal ambitions that are encouraged. These traits contribute positively to our business performance. EAGLE empowers people to work collaboratively, creating a synergy where combined outputs are greater than the sum of individual efforts. Our founding principles of Service, Integrity, and Value guide our day-to-day approach to our profession, the public, and each other. This approach is known as "The EAGLE Way".

Requirements

Bachelor of Science degree in Food Science, Microbiology, Chemistry, or Biochemistry.
A minimum of 2 years of work experience in a food-related industry.
Must be able to clearly and concisely communicate with employees, customers, and auditors.
Proficient in Microsoft WORD, Excel, Outlook, and PowerPoint and SQF Assessment Database.
Knowledge of Food production or processing experience and understanding of HACCP principles.
Project management and task completion skills.
Strong initiative and ability to work independently.
Ability to effectively manage multiple audit processes simultaneously.

Nice To Haves

SQF technical reviewer or SQF Auditor credentials preferred.
Working knowledge in GFSI programs.

Responsibilities

Provide clear, concise technical feedback on certification decisions, including rejection justifications and clarification support for Certification Managers, Auditors, and Clients.
Support the Client Services team by conducting ongoing technical file reviews to ensure accuracy, completeness, and compliance.
Analyze trends and recurring issues identified during Technical Reviews to inform training materials and internal communications, including newsletters.
Maintain up-to-date knowledge of regulatory requirements and oversight processes; deliver constructive feedback to auditors to support continuous improvement.
Participate in oversight audits and provide support as needed.
Support recall and appeal processes within the Electronic Management Information System (EMIS), ensuring timely, accurate, and compliant handling.
Contribute to internal training initiatives, including newsletter development and participation in Boot Camp sessions.